Houston Cypress, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Constant communication, being on top of everything and making sure that tasks were completed in a timely manner, explanations of every phase of the process and personal warmth. I really felt that, in addition to getting the job done, she cared...
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Reply from Michelee Bartolo
May 24th, 2025 08:22 PM
Thank you so much for your very kind words. I am very grateful that you trusted me to handle such an important part of your continued journey, I wish you much happiness,
Michelee looked out for our best interest. She is proactive in communicating and helps reduce the stress of the process. She's great!
Reply from Michelee Bartolo
May 19th, 2025 04:32 PM
Thank you so much Cynthia!!!
I will be sending you all of my friends that are looking to purchase a house. My experience with michelle was great!!! And I would recommend your services to everyone that's looking to purchase a home. Thank you!!
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Reply from Michelee Bartolo
April 26th, 2025 06:36 PM
Thank you, you humble me with your very kind words. I am very grateful to know you are pleased with your transaction and are now have a home of your very own, it makes me very happy, I wish you much happiness,
Great person to work with!
Reply from Michelee Bartolo
April 25th, 2025 05:11 PM
Thank you, Kathy, I enjoyed working with you as well, very happy you will be here in our great state of TEXAS!!!!
Working with michelle during the purchase of my first home was truly a blessing. From the very beginning, she was patient, knowledgeable, and incredibly supportive. She took the time to explain every step of the loan process, answered all my...
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Reply from Michelee Bartolo
April 24th, 2025 11:48 PM
Thank you for your kind words!!!! I am humbled. It was such a pleasure for me to handle your financing and get to know you and your family. Thank you for trusting me with this very important step in your life. I wish you much happiness,
exceptional support and guidance throughout the process. The patience and dedication made what could have been a daunting experience truly manageable and even enjoyable. From the initial consultation to the final approval, she was there every...
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Reply from Michelee Bartolo
April 23rd, 2025 02:51 PM
Thank you for such kind words. I truly am grateful to have been a part of your home journey; you were a pleasure to work with and funny!!! I wish you much happiness and hope to see youa t one of our Appreciation events!!!
Very responsive, helpful and consultative in many ways than we really expected throughout the loan closing process.
Reply from Michelee Bartolo
April 16th, 2025 02:15 PM
Thank you for your kind words, was my sincere pleasure to work with you,!
Working with Michelee was an incredible experience from start to finish. She clearly communicated every step of the home loan process, kept me consistently informed, and was always quick to respond to any questions I had—no matter how big or...
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Reply from Michelee Bartolo
April 13th, 2025 05:29 PM
It means so much to have your trust on this important journey in your life. I wish you and the little ones much happiness in your beautiful new home!!! Thank you for your very kind words,
Michelee generously makes herself available to clients on the days and times that work for them. Additionally, she's careful to make sure buyers understand each step of the process from the loan application to the closing table. Finally, she...
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Reply from Michelee Bartolo
March 27th, 2025 10:17 PM
It was my sincere pleasure to handle your home financing. Thank you for trusting me, I just love working with you and your clients as well, Thank you!!!!
Michelee is knowledgeable, friendly and, above all, responsive! We never had to wait for her, it was always her waiting for us. Five stars! Also, the app was very helpful for keeping track of things, and that also made the experience great....
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Reply from Michelee Bartolo
March 26th, 2025 12:33 AM
David, Thank you so much for your kind words!! I am truly grateful to have been a part of your journey, Thank you for the opportunity, enjoy your beautiful home!!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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