

Houston Cypress, TX
A Higher Standard of Lending
Houston, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Laura was very easy to work with and very knowledgeable, She kept me informed every step of the way. I would definitely recommend her.
Quick and easy. They made the process simple. Thanks
Kathy went above & beyond to get us financed for a home. She was a delight to work with and never left us feeling "in the dark" about what was going on. I can't wait to refer her to our friends & family!
Leslie,Thanks for helping us with our loan. I gotta say we were highly impressed, totally appreciate your persistence, and feel so fortunate that we got your contact information. We could have closed with Rocket Mortgage months ago but chose...
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The loan process was smooth and easy, communication was quick and helpful. I’m very happy I chose to work with Deanne, my real estate agent also said Deanne was easy and very nice to work with. Thank you so much for your help, advice and making...
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You went above and beyond. You have redefined customer service and taken it to a whole new level. I can't say enough good things. There was not a second where I felt disappointed. With the failed lending prior to finding you, I felt like they...
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Laura makes everything so easy when purchasing or doing a refinance. She finds us the best rate and explains everything so we understand and just have to show up to sign. We will never use anyone else for our mortgage services!
Great communication even during the holiday season!
Her communication style was abrupt and at times rude & condescending. She would explain things to my buyer client and leave her completely confused which wasted quite a bit of time in our home search. A few days before closing, we had to change...
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Michelle was quick to respond and walked through a very trying time with us in closing. We had to sell our home 3 times in Utah before it finally closed. She was amazing!
Reply from Michelee Bartolo
May 6th, 2024 11:32 PM
Thank you Michael!!!
521–530 of 1486
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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