Houston Cypress, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Michelee was there to answer every question I had and in a timely manner. And, as with many situations, her having a great sense of humor helped me get through the stressful times.
Reply from Michelee Bartolo
October 13th, 2025 02:55 PM
Joy, I appreciate you sharing your experience. I'm glad that I could be there to address your questions and help along the way. Navigating these situations can indeed be stressful, and I'm pleased to know that my sense of humor made things...
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Michelee doesn’t just do loans, she enlightens her buyers.She takes the time to discuss finances, dive deep into understanding their goals and make them feel comfortable throughout the lending process, a stage where many often feel overwhelmed....
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Reply from Michelee Bartolo
October 13th, 2025 01:52 PM
I'm grateful, Collette, for your thoughtful words. I appreciate the trust you've placed in me, and I'm glad I could make you and your clients feel at ease along the way. Your sincere, feedback truly means a lot, Thank you!!!
Michelee is fantastic. Made this experience non stressful and was very informative
Reply from Michelee Bartolo
October 11th, 2025 05:56 PM
I truly appreciate your kind words, Samuel. I'm glad to hear that the experience was smooth and informative for you. Helping clients like you feel at ease is always a top priority for me. If you ever have more questions or need assistance in...
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I had a great experience working with Michelee because of her professionalism, responsiveness, and clear communication throughout the entire loan process. She made what could have been a stressful experience feel smooth and manageable. Michelee...
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Reply from Michelee Bartolo
October 3rd, 2025 01:21 PM
Thank you for such kind words. I was very honored to be a part of your purchase journey,
As always, Michelee has the best interest in her clients. She's quick, responsive and efficient. Her team is also great to work with!
Reply from Michelee Bartolo
September 2nd, 2025 02:20 PM
Thank you, Jennifer, for your kind words!!!
Michelle herself, put in a 110% effort. Totally outstanding!
Reply from Michelee Bartolo
August 11th, 2025 07:17 PM
Thank you so much for your kind words. Meeting you both was truly a blessing,
Thank you for trusting me with your transaction, I wish you much happiness in your home!!!.
Constant communication.
Felt Michelee cared about my clients and their needs. A+ lender!
Reply from Michelee Bartolo
August 5th, 2025 02:57 PM
Thank you so much Roxanne!!!
Professional and efficient every step of the way and great communication.
Reply from Michelee Bartolo
August 3rd, 2025 09:26 PM
Thank you for your kind words. It was a pleasure to get to know you and your sweetheart. I wish you much happiness in your beautiful home!!
Was professional and helpful with every step. Our vacation in the middle of the process did not become an obstacle.
Reply from Michelee Bartolo
August 3rd, 2025 09:27 PM
I am very grateful to had been given the opportunity to handle your transaction!!! Enjoy your beautiful home and the neighbors!!!!
Good communication and clear instructions during the whole process
Reply from Michelee Bartolo
July 26th, 2025 03:58 PM
Thank you for trusting me with your home purchase, wishing you much happiness!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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