

Houston Cypress, TX
A Higher Standard of Lending
Houston, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM(Open now)
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Honestly everything. Leslie and her team are awesome, and a breath of fresh air in a land where customer service is not as high on the totem pole as it should be. Leslie was very professional, accommodating, available when needed, responsive,...
read more
Leslie was a blessing!! She pushed and worked with my son and I to get us in our home diligently and we appreciate her so much!!
Michelee, is one of the best lenders I have worked with over the years. Very personable, and professional. She cares about her clients a great deal and it shows!! I am looking forward to closing more deals with her in the future.
Reply from Michelee Bartolo
April 30th, 2024 01:57 PM
Thank you David, I enjoyed working with you. I do apologize for my delay in responding, I was not aware I was able to respond, looking forward to our next transaction, Thank you sir!!
Professional , thorough, but yet personal. Information was prompt, very good communication. Michele helped to make our dream come true!
Reply from Michelee Bartolo
April 30th, 2024 01:58 PM
Thank you Leann. It was my sincere pleasure to meet and work with you, Thank you!! I do apologize for my delay in responding, I was not aware I was able to respond,
Michelle was very easy to deal with. Very professional and polite. She answered several of our questions and worked long hours to make this happen.
Reply from Michelee Bartolo
April 30th, 2024 01:59 PM
Thank you Danny, it was a pleasure to work with you!!!!
Greatly thankful to Debra for her extensive knowledge and dedication to help me close on my first home. Overall, extremely grateful for Debra's assistant Kacey Benzel. She went above and beyong to help me in everything that I needed throughout...
read more
Alicia was amazing. She communicated with me every step of the way and was thorough! 5 star service ⭐️⭐️⭐️⭐️⭐️
Everything from the start of our process, to communication to a very clear close made this an easy and less daunting project. As a first time homebuyer, I couldn’t have asked for a better experience.
Reply from Michelee Bartolo
April 30th, 2024 01:59 PM
Thank you Albert!!! I do hope you are enjoying your home!!!
Ms. Stevette was very professional at all times along with being very accomadating to our schedules. She kept us informed and answered all our questions and concerns in a timely matter, not to mention she has a world- class personality.
Alicia was in constant communication throughout the transaction. Excellent customer service and very knowledgeable.
271–280 of 1486
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()