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Houston Cypress in Houston, TX

Houston Cypress, TX

A Higher Standard of Lending

Houston, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Mon
8:30 AM to 5 PM(Open now)
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
  • for
    Houston Cypress
    Encompass
    A
    Albert N S
    Spring, TX
    Posted on April 25th, 2023 10:25 PM
    Honestly everything. Leslie and her team are awesome, and a breath of fresh air in a land where customer service is not as high on the totem pole as it should be. Leslie was very professional, accommodating, available when needed, responsive,...
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  • for
    Houston Cypress
    Encompass
    V
    Virginia L B
    Magnolia, TX
    Posted on April 20th, 2023 07:17 PM
    Leslie was a blessing!! She pushed and worked with my son and I to get us in our home diligently and we appreciate her so much!!
  • D
    David F
    Montgomery, TX
    Posted on April 18th, 2023 02:44 PM
    Michelee, is one of the best lenders I have worked with over the years. Very personable, and professional. She cares about her clients a great deal and it shows!! I am looking forward to closing more deals with her in the future.
    Reply from Michelee Bartolo
    April 30th, 2024 01:57 PM
    Thank you David, I enjoyed working with you. I do apologize for my delay in responding, I was not aware I was able to respond, looking forward to our next transaction, Thank you sir!!
  • L
    Leann R T
    Cypress, TX
    Posted on April 17th, 2023 11:40 AM
    Professional , thorough, but yet personal. Information was prompt, very good communication. Michele helped to make our dream come true!
    Reply from Michelee Bartolo
    April 30th, 2024 01:58 PM
    Thank you Leann. It was my sincere pleasure to meet and work with you, Thank you!! I do apologize for my delay in responding, I was not aware I was able to respond,
  • D
    Danny J T
    Cypress, TX
    Posted on April 15th, 2023 01:14 PM
    Michelle was very easy to deal with. Very professional and polite. She answered several of our questions and worked long hours to make this happen.
    Reply from Michelee Bartolo
    April 30th, 2024 01:59 PM
    Thank you Danny, it was a pleasure to work with you!!!!
  • for
    Houston Cypress
    Encompass
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    Juan C V
    Hillsboro, TX
    Posted on April 8th, 2023 04:27 PM
    Greatly thankful to Debra for her extensive knowledge and dedication to help me close on my first home. Overall, extremely grateful for Debra's assistant Kacey Benzel. She went above and beyong to help me in everything that I needed throughout...
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  • for
    Houston Cypress
    Encompass
    C
    Carla M
    Houston, TX
    Posted on March 31st, 2023 05:05 PM
    Alicia was amazing. She communicated with me every step of the way and was thorough! 5 star service ⭐️⭐️⭐️⭐️⭐️
  • A
    Albert C
    Cypress, TX
    Posted on March 30th, 2023 11:20 AM
    Everything from the start of our process, to communication to a very clear close made this an easy and less daunting project. As a first time homebuyer, I couldn’t have asked for a better experience.
    Reply from Michelee Bartolo
    April 30th, 2024 01:59 PM
    Thank you Albert!!! I do hope you are enjoying your home!!!
  • for
    Stevette Walton
    Encompass
    D
    Darcel D T
    Houston, TX
    Posted on March 29th, 2023 05:50 PM
    Ms. Stevette was very professional at all times along with being very accomadating to our schedules. She kept us informed and answered all our questions and concerns in a timely matter, not to mention she has a world- class personality.
  • for
    Houston Cypress
    Encompass
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    Christina D
    Spring, TX
    Posted on March 27th, 2023 01:51 PM
    Alicia was in constant communication throughout the transaction. Excellent customer service and very knowledgeable.
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.