Houston Cypress, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Michelee Bartolo made our experience an amazing one. She was always available to answer our questions and address our concerns, even after hours. She took the time to understand our financial situation and explain the different loan options...
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Reply from Michelee Bartolo
April 28th, 2024 09:08 PM
Thank you Senait, it was a great pleasure to work with you both,
for
Houston Cypress
Debra and her staff are great communicators! I have experience with them in the past and will continue to use them and recommend them.
Thank you for all the help Michelee. We appreciated your communication and looking out for us throughout the process.
Reply from Michelee Bartolo
April 28th, 2024 09:09 PM
Thank you Jonathan!!!
Michelee was an absolute delight to work with, and made the entire process easy and understandable. Right away I felt like she fought for me, and I appreciate everything she has done!
Reply from Michelee Bartolo
April 28th, 2024 09:09 PM
Thank you William!!
for
Stevette Walton
Stevette was amazing and any question I had she was quick to answer. I also love after each stage of the process the animated videos that were sent to explain the next step
She was on top of everything got things done in a short amount of time and handled the situation like a pro.
Reply from Michelee Bartolo
April 28th, 2024 09:15 PM
Thank you Matthew!!! Great to work with you!!
for
Houston Cypress
The folks at Highland were wonderful to work with. They explained every part of the loan process. They made us feel like they were looking out for us.
for
Houston Cypress
Leslie communicated every step of the process keeping us well informed. She went above and beyond, resolving issues even after hours. We would gladly utilize her services again.
for
Houston Cypress
Great communication.
She’s the best I’ve experienced and this is my 6th home purchase. This move I was alone as my husband of 43+ years had passed away. Michelee’s kindness, knowledge and willingness to make sure I was fully informed and had the information needed...
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Reply from Michelee Bartolo
April 28th, 2024 09:11 PM
Leah, you are very kind, I am very grateful we met!!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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