Houston Cypress, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
for
Houston Cypress
Kacey was awesome! Thank y’all for all of the help!!
for
Houston Cypress
Great experience
for
Houston Cypress
Debra and her staff were amazing. They were in constant contact with us from start to finish. They helped us every step of the way. They were patient, caring, and made the entire process stress free. It was a privilege to use them for a second...
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for
Houston Cypress
Responses to inquiries were timely and informative!
for
Houston Cypress
Debbie and her team were fantastic! They offered up several options and walked through the various differences. Extremely pleasant to work with, even when we were not the most responsive. Wonderful experience, and appreciate all of their help....
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Not communicative enough.
Too much last minute monies.
Unorganized in keeping important documents and ask to send over and over.
She went out of her way to help us.
Reply from Michelee Bartolo
April 28th, 2024 08:39 PM
Thank you Diana, for your kind words, it was my pleasure to get to know and work with both you and your daughter Miranda! You are a great mom!!!
Michelee and her team were very fast and organized
Reply from Michelee Bartolo
April 28th, 2024 08:57 PM
Thank you Lenyn for your kind words,
for
Houston Cypress
Excellent communication and Gene went above and beyond to find us the right loan product for our needs when other loan officers were not able to help us out. Great experience and super fast!
for
Houston Cypress
In this business communication is key. Gene went over and beyond in his role as loan officer. Gene, we truly appreciate you and your teams excellent service and professionalism!
Reply from Gene Johnson
December 26th, 2023 03:56 PM
Thank you for the opportunity Rick! To hear your comments about our team makes me very happy. You're only as good as the people you surround yourself with and I am fortunate to be surrounded by a great team at Highlands. Sincerely enjoyed working...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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