Houston Cypress, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Michelee was extremely knowledgeable, great at explaining the process, clarifying questions and making the entire experience enjoyable. She understands the meaning of customer service and displays that through her actions. This was the fifth...
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Reply from Michelee Bartolo
April 30th, 2024 01:08 PM
Thank you Ramont for such kind words. It was truly my pleasure to handle your home financing. I wish you both much happiness in your new home!
for
Houston Cypress
Working with Debra and her team was great from the beginning. They helped in areas I needed it and explained step by step the plans and what was going on. If I didn’t understand something I would call Debra or Kacey and they would respond right...
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The whole process was simple and not at all stressful.
Reply from Michelee Bartolo
April 28th, 2024 08:26 PM
Robert, it was my pleasure to work with you, getting you back living in our great state!!!
Michelle and her team deliver exceptional customer service Time after time. Simply Outstanding!
Reply from Michelee Bartolo
April 28th, 2024 08:27 PM
Vinny, Thank you for trusting me with your clients, appreciate you!! Thank you
for
Houston Cypress
Debra was extremely knowledgeable and communicated promptly.
for
Houston Cypress
The Benzel team is great!
Michelee was absolutely awesome. Helped jump all the typical hoops. Kept me informed every step of the way. First call to close in just over 3 weeks.. Awesome job and keep up the great service
Reply from Michelee Bartolo
April 20th, 2024 02:05 PM
Thank you David, wonderful to meet and work with you, it was great fun!!!
Michelee is absolutely 💯
Reply from Michelee Bartolo
April 20th, 2024 02:07 PM
Issac,
I just love being a part of your team, Thank you for trusting me with your clients!!!!!!
Good information in a timely manner
Reply from Michelee Bartolo
April 19th, 2024 01:32 PM
Thank you Karren, it was my great pleasure to meet and work with you and John!! Enjoy your time away and please let me know if you have any questions, just fyi, I am very happy to take a few dozen eggs off your hands!!!!
Michelee was a super hero on my client's deal. I also appreciate being kept in the loop of the progress of my client's deal as their realtor. Super professional and knowledgeable
Reply from Michelee Bartolo
April 20th, 2024 02:09 PM
Thank you Nia, and Thank you for sharing the closing video, I could feel their excitement!!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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