South Amarillo's Cover Image
South Amarillo in Amarillo, TX

South Amarillo, TX

NMLS 149932

Amarillo, TX
Company Logo
Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best ... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
90%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • D
    Drew M
    Sunray, TX
    Posted on June 15th, 2022 03:57 PM
    Stepped up at closing time and dealt with issues caused by other bank
    Reply from Timothy Futrell
    January 30th, 2024 12:16 AM
    I'm thrilled to hear your positive feedback, Drew. It was my utmost priority to help resolve the issues at closing time and ensure a smooth process for you. At Hometrust Mortgage Company, we always strive to provide top-notch service to our...
    read more
  • D
    Diana L
    Dumas, TX
    Posted on June 14th, 2022 05:57 PM
    Transparent and efficient!
    Reply from Timothy Futrell
    January 30th, 2024 12:16 AM
    I'm thrilled to hear that you found our process transparent and efficient, Diana. Your kind words and the 5-star rating mean a lot to me and the whole team here at Hometrust Mortgage Company. We always strive to provide top-notch service to...
    read more
  • R
    Rebekah M
    Sunray, TX
    Posted on June 13th, 2022 07:17 PM
    We love working with Tim and his team!
    Reply from Timothy Futrell
    January 30th, 2024 12:17 AM
    I'm absolutely thrilled to hear that you enjoyed working with my team and me. At Hometrust Mortgage Company, we aim to provide top-notch service to all our clients and your feedback is incredibly motivating. Thank you for the perfect rating,...
    read more
  • D
    Darren F
    Helotes, TX
    Posted on June 1st, 2022 08:29 PM
    Tim was very quick in getting the paperwork for my closing together.
    Reply from Timothy Futrell
    January 30th, 2024 12:17 AM
    Thank you for taking the time to leave a review, Darren. Your feedback is greatly appreciated. I'm pleased to hear that you were satisfied with the speed of our paperwork process for your closing. At Hometrust Mortgage Company, we strive to...
    read more
  • A
    Alondra A
    Dumas, TX
    Posted on May 31st, 2022 01:24 PM
    Very straightforward process
    Reply from Timothy Futrell
    January 30th, 2024 12:18 AM
    I appreciate your time in providing feedback, Alondra. It's great to know you found the process with Hometrust Mortgage Company straightforward. Our aim is always to make our customer's experiences as seamless as possible. Your rating of 4.66...
    read more
  • M
    Manuel A
    Stratford, TX
    Posted on May 13th, 2022 06:22 PM
    Everything is electric docsign which made it very easy to do except the signing part was hard to on the screen of our electronic pad. Never had I chance to meet in person in person or have a phone conversation. But I thank you for the fast...
    read more
    Reply from Timothy Futrell
    January 30th, 2024 12:21 AM
    I truly appreciate your feedback, Manuel. It's great to hear that the electronic documentation made your experience seamless. We understand the challenges of digital signing and are continuously working on ways to improve this aspect of our...
    read more
  • K
    Kevin S
    Sunray, TX
    Posted on May 4th, 2022 07:40 PM
    Friendly and very helping not judging
    Reply from Timothy Futrell
    January 30th, 2024 12:21 AM
    I'm sincerely grateful for your kind words and the 5-star rating, Kevin. It was a pleasure to assist you at Hometrust Mortgage Company. I always strive to provide a non-judgmental and helpful environment for every client. Looking forward to...
    read more
  • J
    Joseph G
    Dumas, TX
    Posted on April 29th, 2022 06:05 PM
    Tim's team did exactly what we wanted, and made everything happen how we wanted, wich was awesome on their part, but severely lack in communication skills. Had a few unanswered emails and lots of last minute info that should have been more...
    read more
  • J
    Jose J
    Dumas, TX
    Posted on April 3rd, 2022 04:54 PM
    The whole process being fast
    Reply from Timothy Futrell
    October 6th, 2025 05:03 PM
    I'm glad to hear that the speed of the process met your expectations. Ensuring a smooth and timely experience is important to me, and your feedback is appreciated. If you have any other comments or need further assistance, please don't hesitate...
    read more
  • J
    Jacqueline H
    Dumas, TX
    Posted on March 9th, 2022 02:00 PM
    Assisted us throughout the process while answering our questions at all times of the day especially since my partner and I were stuck at work.
    Reply from Timothy Futrell
    October 6th, 2025 05:04 PM
    Jacqueline, I'm glad I could assist you and your partner throughout the process, especially with answering questions around your work schedules. It's important to me that you feel supported whenever you need it. If there’s anything more I can...
    read more
  • 181–190 of 594
    About
    Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best loan program for their needs as well as a successful and consistent loan experience. Our history of growth and stability through market fluctuation is due in large part to our strength, flexibility and high volume of new and repeat business.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.