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Austin Southwest, TX
Austin, TX

Since we first opened our doors in 2004, Homeowners Financial Group has been committed to serving the needs of borrowers, while maintaining a corporate culture focused on family. We take pride in being able to help people complete one of th... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Kelly was so helpful and she really walked me through all the documents since this was my first time buying a home. She responded quickly and always had time to check on things and reassure me when things were moving along. She was amazing!...
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Reply from Kelly Ollendorff
September 21st, 2026 02:29 PM
Shaun, I'm pleased to hear that you found my support helpful during your first home-buying experience. It's important to me that you felt reassured and informed throughout the process. If you ever have more questions or need further assistance,...
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I was not kept informed of anything. There was abssolutely no communication between me and the buyer's mortgage company throughout the process. I only received an update when I called the lender myself. They closed and funded on time. That's...
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Reply from Kelly Ollendorff
September 21st, 2026 02:29 PM
Kay, I appreciate you sharing your experience. It's important to me that all parties feel informed and supported throughout the process including you as listing agent. I updated via email throughout the process and we spoke on the phone. I...
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Kelly & team always had a quick response to any question or concern. They made sure I got the best deal & made it happen! I would definitely use their services again.
Reply from Kelly Ollendorff
September 21st, 2026 02:29 PM
Liliana, I appreciate your positive feedback and am glad to hear that you found our responses timely and helpful. Ensuring you received the best deal was important to us, and it's wonderful to know you would choose to work with us again. If...
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Monica was the best and walked us through everything in the process.
Reply from Monica Jenkins
April 18th, 2026 04:54 PM
I appreciate you! I am always here as a resource!
Monica communicated throughout the process and was very professional.
Scott is great! Always there for mine and my client's questions. He has great rates and is incredibly knowledgeable about the market and all of the mortgage products to best serve my clients.
Reply from Owner
August 15th, 2026 12:00 AM
Thank you for taking the time to leave such thoughtful feedback for Scott, Morgan. We’re so glad your experience with HFG was a positive one. Helping clients understand their mortgage options and feel confident throughout the loan process is...
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Excellent communication, attentive to needs, quick to respond.
Both recent closings were challenging in different ways. Both of these clients were told "it couldn't be done" by other lenders.All of us were kept informed of progress or problems and JD worked hard to solve any problems. He kept us all on...
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Reply from JD Cobb
August 4th, 2026 11:50 PM
We love working with you, Mary! Cheers to many more!
Detail oriented, transparent and responsive
Reply from JD Cobb
August 4th, 2026 11:50 PM
Thank you Venay! And thank you so much for taking April and me out to dinner as a token of your appreciation, you're appreciated on this side as well. Cheers!
J.D., April and team were best in class providing the highest loan to value in comparison to other brokers at a competitive market rate. This loan would not have gotten the LTV but for the patience and persistence of this team. 5/5
Reply from Owner
August 15th, 2026 12:00 AM
Your review means a great deal to JD, April and our whole team and we’re so glad we could provide the guidance, communication, and care you deserved along the way. We're celebrating you, VK!
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About
Since we first opened our doors in 2004, Homeowners Financial Group has been committed to serving the needs of borrowers, while maintaining a corporate culture focused on family. We take pride in being able to help people complete one of the most important financial transactions they will ever have – purchasing a home. Our unparalleled company culture, customer service, innovative products and commitment to give back to the community have transformed us into the award-winning company we are today.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.