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Austin Southwest, TX
Austin, TX
Since we first opened our doors in 2004, Homeowners Financial Group has been committed to serving the needs of borrowers, while maintaining a corporate culture focused on family. We take pride in being able to help people complete one of th... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
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Kelly Ollendorff
Ive worked with Kelly Before and get my answers quickly.
Reply from Kelly Ollendorff
September 21st, 2026 02:29 PM
Elmer, I'm grateful for your continued trust and appreciate your feedback on our past interactions. Timely responses are important in this field, and I'm pleased to hear that your experience has been positive. If there's anything else you need,...
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Great communication!
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It's not just his knowledge that is important. It's about his people skills and ability to connect and communicate with many different personalities The skill to educate buyers on the loan process is a huge part of the process, he does an excellent...
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Austin Southwest
Kristin was a pleasure to work with on our loan. She was always available to answer our questions.
Reply from Owner
August 15th, 2026 12:00 AM
We appreciate you taking the time to review your experience with Kristin and Homeowners Financial Group, Darrel. It means a lot to know our loan team provided the communication and guidance needed to help make your loan process a positive one....
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JD and April were attentive and communicative on a loan that was already a lil more complex. there were last minute hiccups that were handled with solutions. JD and April were always available when we had questions.
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Great experience. Thank you to you and April
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Austin Southwest
Austin Southwest has received a review with 5 star rating from Kris O
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JD was professional, responsive, and transparent throughout the entire process.
Reply from JD Cobb
January 12th, 2026 03:26 PM
I appreciate your feedback, Lourdes. It's important to me that you felt supported and informed every step of the way. Should you have any more questions or need assistance in the future, I'm here to help.
for
Kelly Ollendorff
was beyond helpful and always one step ahead of every part of the process. The buyers always felt like they could reach out and get clear answers at any point. She was always accommodating to my request as well and closed the transaction early....
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Reply from Kelly Ollendorff
September 21st, 2026 02:29 PM
I appreciate you sharing your experience, Ronnie. It's my priority to ensure smooth communication and help everyone involved feel supported throughout the process. I'm glad to hear that everything went smoothly and that you were satisfied with...
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Kelly Ollendorff
Overall, while the fees were not particularly less and in some cases more than competitors, the overall loan terms were better. Kelly is also great to work with responsive, patient, thoughtful.. all things that make a great loan officer.
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Reply from Kelly Ollendorff
September 21st, 2026 02:29 PM
I'm grateful for your feedback, Susan. It's nice to hear that the loan terms met your needs, even though the fees weren't the lowest. I aim to provide thoughtful and responsive service, and I'm glad you found those qualities helpful. If there’s...
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About
Since we first opened our doors in 2004, Homeowners Financial Group has been committed to serving the needs of borrowers, while maintaining a corporate culture focused on family. We take pride in being able to help people complete one of the most important financial transactions they will ever have – purchasing a home. Our unparalleled company culture, customer service, innovative products and commitment to give back to the community have transformed us into the award-winning company we are today.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.