Ruoff Mortgage - Hilliard, OH
Hilliard, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Jodi and her team are knowledgeable, responsive, and truly make me feel like part of the team. I always feel supported, and it’s clear they care about my financial and home-buying goals!
Reply from Jodi Vermillion, Ruoff Mortgage
November 24th, 2025 02:26 PM
Thank you so much for this. It means a lot to us. Working with you has always felt easy and natural and we love being part of your journey. We are grateful for the trust you give us and we are always here for you whenever you need anything!!...
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I called wanting to refinance our house quickly and Jodi jumped right on it and got the ball rolling very quickly.We then started working with Kiersten. She was awesome! I told her how we needed to get this done right away. She was very quick...
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Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 08:29 PM
Thank you so much for your kind words! It truly means the world to us. Kirsten and I are so grateful we could help you through your refinance and make the process smooth and stress-free. You were such a joy to work with, and we’re thankful...
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Jodi Vermillion, Ruoff Mortgage has received a review with 5 star rating from James M
Reply from Owner
November 13th, 2025 02:25 PM
James, thank you so much for the great review!
Great attitude and spirit of excellence. Love to you and your team.
Thank you Jimmy and
Reply from Jodi Vermillion
November 12th, 2025 06:04 PM
Thank you so much for your kind words, Jimmy and Lola! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we’ll be sure to share your love with the team. 💛
The communication and the encouragement
Reply from Jodi Vermillion
November 6th, 2025 03:45 PM
We appreciate your feedback, Virgie. It's great to know that our communication and support were beneficial to you. If there's anything further we can assist with, please don't hesitate to reach out.
It was actually an awful experience. Wayyyyy too long. The calls and texts did not get answered except a few times. I had to bug until I knew anything. Caused ALOT of stress . At the end whem Kirstin stepped in, she called, texted and helped...
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Reply from Jodi Vermillion, Ruoff Mortgage
January 12th, 2026 05:48 PM
Thank you for taking the time to share your experience. I am truly sorry for the stress and frustration you went through, as that is never the experience we want for our clients. We appreciate your honest feedback, as we use every review as...
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Lisa Ferguson, Ruoff Mortgage
Everything
Reply from Lisa Ferguson, Ruoff Mortgage
October 27th, 2025 03:52 PM
Thank you for your feedback, Tyler. I'm grateful for your review and your trust. If there's anything further you'd like to discuss or any assistance you might need, please feel free to reach out to me directly.
for
Ruoff Mortgage - Hilliard
Lisa helped us get ready by helping us learn about credit and credit building. They all worked very hard to get us into our house on time.
Reply from Owner
November 6th, 2025 06:08 PM
Thank you so much for sharing your experience! We are thrilled to hear that Lisa and the team were able to guide you through credit building and make your homebuying process smooth. Congratulations on your new home. We are so happy we could...
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Lisa Ferguson, Ruoff Mortgage
Lisa helped with everything including building our credit to get us ready.
Reply from Lisa Ferguson, Ruoff Mortgage
October 23rd, 2025 04:20 PM
It's great to know that I could assist with building your credit as part of the process. Preparing for a mortgage can be complex, and I'm glad to have been part of your journey. If you have any further questions or need additional support,...
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Everyone was very friendly and helpful through the entire process!
Reply from Jodi Vermillion
November 6th, 2025 03:47 PM
Thanks so much! Our team takes pride in making the mortgage process as friendly and stress-free as possible. We’re thrilled you had a great experience.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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