Ruoff Mortgage - Hilliard, OH
Hilliard, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
No thank you
Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 07:07 PM
Thank you for the nice review, Jaime!
There was an interest rate discussed at the onset of application that was not locked in at the earliest/appropriate time. The interest rate at the end of the process was much higher than initially expected and we were stuck with it. I wish...
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Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 07:07 PM
Thank you for your feedback. I’m sorry for the confusion regarding the interest rate and locking options. I appreciate you sharing your experience, and I’ll make sure to communicate more clearly about rate locks in the future so clients and...
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The communication was stellar.
Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 07:07 PM
Thank you! I’m so glad you felt communication was clear and helpful throughout the process.
You guys stuck with us. Our process ended up being crazy topsey turvey out of the norm and alisa and her team were ready every step of the way all hours to help us. We could not have asked for a better group to navigate our first home experience...
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Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 07:08 PM
Thank you so much! I’m thrilled we could be there for you every step of the way, even when the process got complicated. It means a lot to hear that we helped make your first home experience a positive one!
I could not be more satisfied with the process. Lisa Ferguson was more than available and knowledgeable to help us with every step and difficulty we encountered through the process. I will recommend you to everyone I can.
Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 07:32 PM
Thank you so much! I’m thrilled to hear you were satisfied with the process. It means a lot that Lisa and our team could support you every step of the way, and we truly appreciate your recommendation!
Jodi was spectacular!!! She went above and beyond!!!
Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 07:08 PM
Thank you so much! I’m thrilled to hear that and so glad I could go above and beyond for you!
Jodi and Chistine were incredibly helpful. clear communication, fast feedback, available anytime. I don't think I could find better anywhere else.
Reply from Jodi Vermillion, Ruoff Mortgage
November 12th, 2025 07:09 PM
Thank you so much! I’m glad Christine and I could be there for you with clear communication and quick support. Your kind words mean a lot!
for
Ruoff Mortgage - Hilliard
Jodi & her team did a wonderful job getting my mortgage loan handled and completed after switching from a terrible situation with another lender. They were able to fast track my loan and get me closed on my home. They were very responsive,...
read more
for
Ruoff Mortgage - Hilliard
Jodi & her team did a wonderful job getting my mortgage loan handled and completed after switching from a terrible situation with another lender. They were able to fast track my loan and get me closed on my home. They were very responsive,...
read more
Reply from Owner
April 24th, 2023 12:52 PM
Thank you so much for taking the time to share this amazing validation of the Ruoff experience. Your recommendation of Jodi and the Ruoff Mortgage team is appreciated. Congratulations on your new home!
for
Ruoff Mortgage - Hilliard
Jodi & her team did a wonderful job getting my mortgage loan handled and completed after switching from a terrible situation with another lender. They were able to fast track my loan and get me closed on my home. They were very responsive,...
read more
Reply from Owner
August 7th, 2023 12:00 AM
Thank you so much for taking the time to share this amazing validation of the Ruoff experience. Your recommendation of Jodi and the Ruoff Mortgage team is appreciated. Congratulations on your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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