Nashville, Brentwood, TN
A Higher Standard of Lending
Brentwood, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Communication was good at first. Then there were multiple parties involved without warning. This caused alarm and concern. Then due to multiple departments, there were additional communication issues. Things were resolved but we really felt...
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April and her team were amazing! They were on top of every process and made sure I understood everything along the way. Questions were answered almost immediately. The whole process was smooth. I couldn't have asked for a better loan servicer....
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Good communication throughout the process and everything went smoothly and as expected
Reply from Trevor Cobb
August 7th, 2024 04:10 PM
I'm thrilled to hear that you found the process smooth and satisfactory, Lauren. Good communication is something we pride ourselves on at Highlands Residential Mortgage, Ltd. Thank you for the high rating and the positive feedback. It was a...
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Good communication. Always answered a call. Support team was also very responsive.
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Trevor was very kind and educational along the process! Thank you!
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Trevor was very welcoming and helped us navigate the landscape of the mortgage world in today's uncertain market. Trevor was always very prompt in his replies to our inquires. He also took the time to explain the differences in TN home buying...
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Reply from Trevor Cobb
May 20th, 2024 06:15 PM
Fred and Lori thank you much for the nice comments. I am so glad we were able to help. Welcome to the Tennessee.
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April is the best!! Professional and always gets back to you in a timely manner.
Fairlen was always available. She was understanding, kind and extremely knowledgeable. She made our first home buying experience alot more comfortable. Couldn't have done it without her. 😇
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Trevor and his team took great care to make the process easy and successful. They had great communication with me as well as with the other agents assuring a successful loan so everything would go without a hitch.
Reply from Trevor Cobb
May 20th, 2024 06:24 PM
I'm thrilled to hear that you had a successful and easy experience with us, Vanessa. Having great communication is something we strive for, and I'm glad we achieved that during your loan process. Your feedback reaffirms the hard work we put...
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Fairlen and her team were amazing throughout the whole process. They made buying a home a very pleasant process and not stressful at all! They were very prompt and communicated with us the entire time. Any questions we had were always immediately...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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