Nashville, Brentwood, TN
A Higher Standard of Lending
Brentwood, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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The professional courteous service, the time involved with completing everything, and the technology involved used to expedite the processes. Trevor and his staff are awesome, what can I say???
Reply from Trevor Cobb
January 15th, 2025 05:00 PM
I'm absolutely thrilled to hear that you appreciated our efficient process and technology. Being able to provide a positive experience for you is what my team and I strive for at Highlands Residential Mortgage, Ltd. Your kind words are deeply...
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Quick responses and honest advice.
Reply from Trevor Cobb
January 9th, 2025 02:20 PM
I'm thrilled to hear that you were satisfied with the speed of my responses and the honesty of my advice, Mary. Your feedback is greatly appreciated. It was my pleasure to assist you in your home-buying process with Highlands Residential Mortgage,...
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Trevor reviewed my profile and told me exactly what I needed to do to obtain a mortgage loan. So very helpful.
Reply from Trevor Cobb
January 3rd, 2025 04:50 PM
I'm glad to hear you found our consultation helpful, Lisa! Your kind words and top rating means a lot to me. It was my pleasure to guide you through the process of obtaining a mortgage loan. Don't hesitate to reach out if you have more questions...
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Quick communication, and answers any questions clearly. Also pleasant and lovely person!
Reply from Camee Mackie
January 1st, 2025 03:15 PM
I'm thrilled to hear that you had a positive experience working with me at Highlands Residential Mortgage, Ltd., Chris! Your review means a lot. It's always my goal to provide quick and clear communication to all my clients, so I'm glad I could...
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April has an incredible personality and is so easy to work with! She excels in communication, keeping both my clients and staff informed every step of the way. She recently helped us secure a clear-to-close in just two weeks on a loan that...
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Reply from April Barnes
December 24th, 2024 12:41 PM
Lisa, it's a joy to hear such glowing feedback! I'm thrilled to know that you had a positive experience with me and my team at Highlands Residential Mortgage, Ltd. It was indeed a challenging loan, but I'm glad we managed to secure the clear-to-close...
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April was super helpful! She always responded to questions almost immediately, even outside of business hours. She was always helpful and cheerful, and she never made me feel silly for needing to ask a ton of questions.
Reply from April Barnes
December 23rd, 2024 12:14 AM
Hi Kendell, thank you so much for your kind words and the 5-star review! I'm glad I could be there to help and answer your questions - no matter how many you had. It's always my goal to make the mortgage process as smooth and understandable...
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April was quick to respond, and answered questions clearly and conciesely. This was my first time going through this process and she made it a breeze.
Reply from April Barnes
December 21st, 2024 03:08 PM
Thank you so much for the glowing review, Samuel! It makes me thrilled to know that your first experience with Highlands Residential Mortgage, Ltd. was a positive one. I'm always here to provide clear and concise answers to your queries. I'm...
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SO easy to talk to, super nice and quick to respond to any questions or concerns we had!!!
Reply from April Barnes
December 15th, 2024 01:28 PM
I'm thrilled to hear that you had such a positive experience, James! It was my pleasure to assist you during this process and I'm glad I could make it as easy and efficient as possible. I pride myself on being accessible and providing prompt...
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April was able to get my buyers that were strugling to get preapproval with a different lender pre approved in less than 24 hours AND was able to close very quickly to help them win in a multiple offer situation!!
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Reply from April Barnes
December 10th, 2024 12:04 PM
Thank you so much for your kind words and stellar rating, Shelby! I'm delighted to hear that I could assist in expediting the pre-approval process for your buyers. It was a pleasure to contribute to their success in a competitive offer environment....
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Very communicative and timely on what was needed. Very nice and pleasant to work with.
Reply from April Barnes
December 9th, 2024 04:03 PM
I'm thrilled to hear that you had a positive experience with me at Highlands Residential Mortgage, Ltd., Gregory. Communication is key in our line of work, so I'm glad you found my communication timely and clear. It was a pleasure working with...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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