Nashville, Brentwood, TN
A Higher Standard of Lending
Brentwood, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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is amazing! Her and her team provided a flawless transaction and an early clear to close that was especially super important to my client!
Reply from April Barnes
July 3rd, 2025 03:44 PM
I'm thrilled to hear that you had such a positive experience with our team. It was a pleasure ensuring a seamless transaction and an early clear to close for your client. Thank you for your kind words and trust in us at Highlands Residential...
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April is incredibly knowledgeable, patient, and kind.
Reply from April Barnes
July 2nd, 2025 12:33 AM
I'm thrilled to hear about your positive experience, Andrew. It was a pleasure assisting you, and I appreciate your kind words about my knowledge and patience. Thank you for choosing Highlands Residential Mortgage, Ltd.
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A number of forms sent via docusign were duplicates
Reply from Trevor Cobb
June 26th, 2025 01:20 PM
We appreciate your feedback, Michael. I apologize for any inconvenience caused by the duplicate forms sent via DocuSign. We are continually working to improve our processes. If you have any further questions or concerns, please don't hesitate...
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He responded to all my inquiries in a timely manner.
Reply from Trevor Cobb
June 25th, 2025 05:16 PM
I'm glad I could promptly address your inquiries. Your satisfaction is important to me, and I appreciate your positive feedback.
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Trevor took my application and worked it ensuring my family and I were taken care of. Working the numbers, options, asking auestions to ensure he had All the information needed to get me the best option.
Reply from Trevor Cobb
June 24th, 2025 11:42 AM
I'm glad to hear that you felt well taken care of during the application process. It was my pleasure to work through the numbers and options to ensure the best outcome for you and your family. Thank you for your positive feedback.
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Derrick Cozart
Derrick was very professional, helpful, knowledgeable, and gave phenomenal advice during the entire process . He was constantly checking in just to see how things were going and keeping me posted on every step. Lastly, but certainly not least,...
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Reply from Derrick Cozart
June 23rd, 2025 02:27 AM
I'm thrilled to hear that you found my assistance professional and helpful throughout the process. It was a pleasure to keep you informed every step of the way. Camee, Tiffany, and the entire team are indeed amazing, and we're all grateful...
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April Barnes was wonderful to work with. She really cares and took the time to answer questions. She made the loan process less stressful . She was excellent at explaining everything. I would recommend her to anyone needing a home loan. April...
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Reply from April Barnes
June 22nd, 2025 03:45 PM
I'm thrilled to hear that I could make the loan process less stressful for you. It was a pleasure working with you and helping to answer your questions. Thank you for your kind words and recommendation.
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very easy communication
Reply from April Barnes
June 22nd, 2025 02:23 AM
I'm pleased to hear that communication was easy for you, Miguel. Ensuring a smooth experience is important to us, and I appreciate your feedback. If there's anything else I can assist with, feel free to reach out.
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April and her team are amazing! As soon as they receive the clients information they immediately go to work. The buyers always rave over their great communication and kindness. They are quick and thorough.
Reply from April Barnes
June 22nd, 2025 12:29 AM
I'm thrilled to hear about your positive experience with our team. It's wonderful to know that our communication and efficiency met your expectations. Your feedback is greatly appreciated, and we're always here to assist you and your buyers....
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Great communication.
Reply from April Barnes
June 22nd, 2025 12:10 AM
I'm glad to hear that you were satisfied with the communication throughout your experience. It was a pleasure assisting you. Thank you for your feedback!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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