Nashville, Brentwood, TN
A Higher Standard of Lending
Brentwood, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Derrick Cozart
Communication!
Reply from Derrick Cozart
November 25th, 2025 01:54 PM
I'm pleased to hear that communication made a positive impact on your experience. Keeping you informed is something I prioritize. If there's more you'd like to discuss, don't hesitate to reach out.
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Derrick Cozart
What made it great was David’s outstanding communication, friendly demeanor, and the valuable advice he shared. He always took the time to offer options and explain things clearly.
Reply from Derrick Cozart
November 20th, 2025 08:53 PM
I’m grateful for your feedback about David's communication, demeanor, and advice. It’s always my aim to ensure that you feel supported and well-informed throughout the process. If there's anything else you'd like to discuss, feel free to reach...
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Elizabeth is wonderful to work with, she is always pleasant and she is so communitive throughout the loan process.
Reply from Elizabeth Procter
November 20th, 2025 05:53 PM
It’s great to hear that you found our time together pleasant and the communication consistent throughout the loan process. Ensuring you have all the information you need is something I prioritize. Thank you for sharing your experience, Terrie!...
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There was always great communication that came from Elizabeth and no matter when I called she would always answer or call me back no matter what time I called. Kept me in the loop with very important information pertaining to my loan or any...
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Reply from Elizabeth Procter
November 20th, 2025 03:21 PM
I'm glad to hear that the communication was helpful and that I was able to keep you informed about your loan details. It's important to me that you felt supported throughout the process. Thank you for your kind words, Henry.
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Communication was execellent! Great experience all around, questions and concerns were answered and taken care of almost emediately!
Reply from April Barnes
November 13th, 2025 09:38 PM
I'm pleased to hear that you appreciated the communication, Arinson. Making sure your questions and concerns are addressed promptly is a goal I strive for. If there's anything else you need or want to discuss, feel free to reach out.
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April walked through this transaction with my client with such professionalism and understanding. My client was a first time homebuyer , they originally gave a monthly budget they were comfortable with oy to quickly figure out that what was...
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Reply from April Barnes
November 13th, 2025 09:53 PM
Thank you for sharing your thoughts, Brittany. It was a pleasure helping your client navigate their first home buying experience. I'm glad we could find a solution that fit both their needs and budget. Supporting clients in such an important...
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for
Derrick Cozart
Responsiveness and flexibility
Reply from Derrick Cozart
November 10th, 2025 01:45 PM
Thank you for your feedback. I’m glad to know that responsiveness and flexibility stood out during your experience. If there's anything else you would like to discuss or further detail about, please feel free to reach out.
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Such an easy process working with April and her team .
Reply from April Barnes
November 10th, 2025 05:03 PM
I'm glad to hear that the process was straightforward for you, Ashlan. Making things easier for my clients is a priority. If you have any more feedback or questions in the future, feel free to contact me.
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Great team and very responsive.
Reply from Trevor Cobb
November 6th, 2025 04:14 PM
I appreciate your comment about the team's responsiveness. It's important to me that clients feel supported throughout the process. If you have any questions or need further assistance, please don't hesitate to reach out.
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Tammy Gallimore Smith
She really went above and beyond
Reply from Tammy Gallimore Smith
October 27th, 2025 07:25 PM
Juan, I’m grateful for your kind feedback. Going above and beyond for my clients is always my goal, and I'm pleased to hear that it made a difference in your experience. If there’s anything more I can do for you in the future, please feel free...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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