Indianapolis, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Efficient and easy to deal with considering distance
Reply from Michael DeWitt
April 17th, 2025 01:48 PM
I'm pleased to hear that the process was efficient and easy despite the distance. It was a pleasure assisting you, and I appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out.
I find the team of Kim and Michael to be easy and comfortable to work with. Kim is always very quick to respond to any question and they are both helpful and very pleasant. It's a good tesm.
Reply from Michael DeWitt
April 17th, 2025 01:51 AM
I'm pleased to hear that you found working with Kim and me to be easy and comfortable. We strive to be responsive and helpful, and it's wonderful to know that you had a positive experience. Thank you for your kind words.
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Marena Leis
When my usual go to for mortgage companies dropped the ball Marena came in highly recommended and knocked it out of the park
Reply from Marena Leis
April 2nd, 2025 01:49 PM
I'm thrilled to hear that I could step in and meet your expectations, James. It was a pleasure assisting you, and I appreciate your trust in my services at Highlands Residential Mortgage, Ltd. If you need anything in the future, feel free to...
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for
Marena Leis
Miss marena leis she very kind a person I ever had ❤️ she help me everything I need. I am very lucky 👍thank you so much❤️
Reply from Marena Leis
March 30th, 2025 05:48 PM
I'm thrilled to hear that you had such a positive experience, Tina! It was a pleasure assisting you with your needs, and I'm grateful for your kind words! Thank you for choosing me / Highlands Residential Mortgage, Ltd to help you in this journey...
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Marena Leis
Marena was knowledgeable, personable, involved, present, caring! We closed in 25 days and could not have done it without her great help and guidance. Thank you Marena !
Reply from Marena Leis
March 30th, 2025 05:50 PM
It was such a pleasure working with you and your client, Tina! Wow! I did not realize it was 25 days! Yay! It was a pleasure assisting you through the process, and I appreciate your kind words! Thank you!
The constant contact
Reply from Michael DeWitt
March 22nd, 2025 09:31 PM
Thanks, Steven. I’m thrilled to hear that you appreciated the constant contact during your mortgage process. Keeping you informed every step of the way is a priority for me, and it’s great to know it made a difference for you. If you have any...
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Thank you!
Reply from Michael DeWitt
March 20th, 2025 12:54 PM
Hi Daniella,Thank you so much for taking the time to leave a review! I'm thrilled to hear that you had a positive experience with Highlands Residential Mortgage. If there's anything specific you think we could improve on to bump that rating...
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Marena Leis
She was very open about what she wanted and how she wanted to do and got through the process quick and easy!
Reply from Marena Leis
March 19th, 2025 05:46 PM
Christopher, thank you so much for your kind words! I'm thrilled to hear that the process felt quick and easy for you. It's always my goal to be transparent and efficient, making sure everything aligns with what you want. It was a pleasure...
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Marena Leis
Marena was always in communication, went over and above to keep me informed. She emailed docs to be signed, and request for docs that were needed for underwriting in a timely manner. Always cleas and concise as to what was needed and when.
Reply from Marena Leis
March 3rd, 2025 06:05 PM
Hi Michael, Thank you so much for your review! I'm thrilled to hear that you felt well-supported throughout the process. Keeping you informed and ensuring everything was clear and timely is always my top priority. I'm grateful for the opportunity...
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Marena Leis
Marena stayed on top of her transaction with me and was very efficient in communicating and getting it to the closing table.
Reply from Marena Leis
March 1st, 2025 02:02 PM
Barbara, I truly appreciate your kind words and the trust you placed in me throughout the process. It was a pleasure working with you, and I'm thrilled everything went smoothly. If you ever need anything in the future, don't hesitate to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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