

Indianapolis, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Marena was an absolute pleasure to work with. She is very knowledgeable and a very dedicated worker. She was always available for questions and did everything she could to make sure the process was as smooth as possible. I would highly recommend...
read more
Reply from Marena Leis
May 22nd, 2024 02:19 AM
Thomas, Thank you for completing the survey! It took teamwork and I so appreciate the opportunity to work with you! It was a true pleasure! My apologies for just now responding!
John was great! He supports us at every step in the loan process and is always willing to answer questions in great detail.
Thank you for all your help!
Last minute change ups and you still got it all done. We appreciate it !
Reply from Marena Leis
April 25th, 2024 07:02 PM
Jasica, Thank you for your kind words! Never a dull moment in our industry! Have a great rest of your week!
Communication
Reply from Marena Leis
April 25th, 2024 07:03 PM
Thank you, Jeremy. It was a pleasure working with you!
The excellent communication skills of John is a top notch. I will recommend anytime anyday. Thank you!
He is whatever you want in a great person
Marena was absolutely incredible! She helped us with anything and everything and made this process amazing for us ❤️
Reply from Marena Leis
March 27th, 2024 07:09 PM
Hi Kaitlyn! Thank you so much for your response to the Survey that we sent! I appreciate you! It truly was a privilege to assist Ben and you!
John did an amazing job at walking me through everything step by step. Always answering my questions, updating me along the way and keeping an open line of communication.
Marena was very involved from the beginning. Great communication and attention to first time buyers!
Reply from Marena Leis
March 27th, 2024 07:13 PM
Thank you, Heather, for completing the survey and your kind words! It was a pleasure working with your first time home buyers!
Easy and fast experience with a complicated issue
141–150 of 1634
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()