

Indianapolis, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Marena has great communication
Reply from Marena Leis
October 19th, 2024 04:37 AM
Thank you, Laura! Lord only knows the number of text messages and emails that we exchanged during the process! I want to share with you that not only myself, but the Highlands Residential Mortgage Team appreciate you in selecting us as your...
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Marina was so professional! Efficient and just an overall delight to work with! Thank you!!!
Reply from Marena Leis
October 19th, 2024 04:42 AM
Adriane,
Thank you so very much for your kind words and the opportunity to work together. It takes TEAMWORK to achieve the goal of having a Happy Closing Day! Thank you for all that you did to make a delightful closing day for our buyer!
Marena was super helpful and attentive to our mortgage needs. Overall it was not too bad of a process trying to get a mortgage. I will recommend Marena to people I know.
Reply from Marena Leis
October 14th, 2024 06:10 PM
Hi Lori! Thank you for completing the Survey for myself and Highlands Residential Mortgage! I appreciate your remarks and especially the fact that you had a good experience so to recommend me/us in the future! Wishing you nothing but happiness...
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Mike always responded quickly to any questions or concerns we had.
Mike is a trustworthy person who was available when we had questions. Mike has a good team of people who made our closing a good experience.
Reply from Michael DeWitt
October 7th, 2024 01:06 PM
I'm pleased to hear that you had a positive experience with our team at Highlands Residential Mortgage, Ltd. Trust and availability are values we hold in high regard and I'm glad that came through during your closing process. I appreciate your...
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Marena was amazing she gave me all the tools to succeed. I wouldn't have picked anyone else to help me through this long and stressful adventure.
Reply from Marena Leis
October 1st, 2024 04:17 PM
Congratulations on being a First Time Homeowner, Marcus (Alex)! It was fun getting to know you and work alongside you in this endeavor!
Marena over-communicating and made sure that all parties knew exactly what was happening all during the transaction.
Reply from Marena Leis
September 24th, 2024 12:01 PM
Thank you, Gloria for the 5-Star Review! I believe in keeping you, as the Listing Agent, equally informed as the Buyer's Agent, so that you have a chance to update your seller.
Mike has always been amazing with all of our Highlands transactions. He is responsive, honest and transparent. We are thankful for him and the team and all that they do!
Reply from Michael DeWitt
October 7th, 2024 01:05 PM
Thank you so much, Amy. I'm thrilled to hear that you've had positive experiences with our Highlands transactions. It's incredibly important to me that I'm able to be responsive and transparent for all of our customers. Your kind words mean...
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The process was about as easy as setting up a mortgage could be. I felt informed at each step, and ahead of the curve as we approached the closing date. This process can be anxiety invoking and difficult, and Marena did her best to make sure...
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Reply from Marena Leis
September 3rd, 2024 02:22 AM
Gabriel, Thank you for taking the survey and providing feedback! Buying and financing your first home is definitely a journey and takes teamwork! Myself and Highlands Residential Mortgage, strive to make it as easy as possible. I am so happy...
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Marena took care of everything and made the whole process so easy for us. She had great advice and was a real expert when it came to navigating all of the paperwork. Very detailed oriented and super available considering our hectic schedule....
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Reply from Marena Leis
August 28th, 2024 06:15 PM
Thank you for your glowing review and kind words, Joe and Alaina! It was absolutely a pleasure to work with the two of you to make this journey as smooth as possible. I am excited to continue this great progress together!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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