

Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Even through a bit of adversity on my part, Vickie quickly adjusted to my needs and was able to give me accurate information to any changes that needed to be made and did it in a very timely manner which enabled us to close on time.
I recommend the services of Highlands Residential Mortgage frequently to my clients. And Vickie is the one I ask them to call. Sometimes transactions become challenging. I can rely on Vickie to pivot and navigate my clients forward.
The speed and efficiency was phenomenal! You met our aggressive schedule needs without any problems. The underwriter did appear to be a little misinformed or lacking attention to detail but overall it was a great job.
Every question I had was answered and I and never felt the question was unimportant. Vickie notified me with the continued process of the sale and I knew exactly what was going on and the next step. The process of buying this home went so smooth...
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Vicki knows how to get a self-employed borrower (like myself) financed; in a tightened lender qualification market. Efficient and knowledgeable service. Bravo!!
Heidi is fantastic; she's a financing hero! She has a great team working with her and will get your loan closed. No need to read anymore reviews. Don't hesitate... just call her!
It was a very easy process with excellent communication. Thank you
Heidi Bailey was knowledgeable and personable and made the process of purchasing our new home a breeze. Purchasing a home can be such a stressful time, but Heidi and her assistant Christine Swallow were there every step of the way, keeping...
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Great personal service. Thanks Heidi!
Requests for personal documentation were too frequent and inconsistent. Many times we thought that we had finally provided everything for the loan approval, only to get more requests. This continued right up to the closing date.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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