Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Very caring and thoughtful helpful - we had a great experience
Heidi is personable, knowledgeable and just all around a go getter! I do not know what I would have done without her and I’m so thankful.
Reply from Heidi Bailey
July 15th, 2024 02:14 PM
you were an absolute pleasure to work with as well, YOU DID IT!!! enjoy your home beautiful!!! i have you on my radar for refinance after 6 payments to get your payment down :)
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I had the pleasure of working with Vickie and couldn’t be more satisfied with the experience. She is extremely knowledgeable and consistently quick to respond to any questions or concerns. Vickie’s professionalism and efficiency made the entire...
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good communication and Timely
Very good communication, preparedness, timeliness and professional are all words that come to mind as I think back over our experience.
Reply from Heidi Bailey
June 27th, 2024 02:19 PM
I'm thrilled to know that you had a positive experience with us, Grant. Your kind words mean a lot. We strive to meet expectations like yours, and it's gratifying to hear that we hit the mark for you. It was truly a pleasure working with you,...
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Just great service
Reply from Heidi Bailey
June 27th, 2024 02:19 PM
Thank you, Beverly, for your stellar rating and kind words. I'm thrilled to hear that you found our service at Highlands Residential Mortgage, Ltd. to be great. Your satisfaction is my top priority. Should you need any further assistance, don't...
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She’s amazing . Highly recommended
Reply from Heidi Bailey
June 27th, 2024 02:20 PM
I'm thrilled to hear that you had a great experience working with me at Highlands Residential Mortgage, Ltd., Ediberto. Your recommendation means a lot. I'm here to provide excellent service, and your feedback reaffirms the hard work we put...
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Vickie was very patient and clarified any of my doubts. She was very responsive!
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Communication between assistant and client was poor, timing with closing, asking for documents that were already sent more then 3 times, assistant sending our appraisal to home owners. Was great during our other home purchases but this time...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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