Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rebecca goes above and beyond for her clients. She always answered all my questions and followed back up with me. If it wasn’t for her I would not be where we are today! She is a true asset.
for
Andrew worked very hard to make sure this deal closed and always communicated throughout the process.
Mrs Houck was very helpful and even when we had some hang ups in our loan process due to survey completed by the seller. She also went above and beyond to help and keep us posted with updates throughout the process. I feel like we would not...
read more
Rebecca Houck made this GREAT!
Rebecca and her Team made the Loan Process simple, easy and stress free. She kept us informed and on-time, so we could meet our deadlines. This is the second loan we have worked with Rebecca on and both times have had an excellent experience....
read more
for
Andrew did whatever he could to make me applying for a loan to closing on house as simple as possible. Between the App and email, text, and calling I never had to worry if I was missing something or what came next.
Knowledgeable, personable, professional, and great/timely communication.
Reply from Rebecca Houck
April 5th, 2024 11:28 AM
Thanks Rich for the kind words, and for completing the survey. I am glad for you guys, and it was my extreme pleasure to work with you. Looking forward to working with you again in the future.
I always feel very confident with Becky helping us and I know she has our best interest. We will continue to use Becky in the future.
Reply from Rebecca Houck
April 5th, 2024 11:29 AM
Congratulations, and thanks for completing the survey. As always, it was my pleasure to work with you guys, and I am happy for you.
for
Andrew is very welcoming and we love the way he gave every detail in every step of the way so you’re not confused on where you’re at on your loan. He’s very helpful, he answers/returns your calls very fast, if he can’t reach you he’ll shoot...
read more
for
Andrew is very knowledgeable at his job. He made the process very smooth and straight forward. He is very informative and cares for your best interest. I will not hesitate to refer him to my family and friends.
191–200 of 976
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
