Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
From start to finish Rebecca made the whole process enjoyable. Thank you Rebecca for your guidance throughout.
Reply from Rebecca Houck
December 27th, 2024 11:52 AM
I'm thrilled to hear that you found the process enjoyable, John! It was my pleasure to guide you through it and ensure everything went smoothly. Thank you for your kind words and the 5-star rating. If you need any further assistance, don't...
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Becky made buying my first home so easy! She always responded quickly and made shre everything was going smoothly. I will 100% work with her and her team again.
Reply from Rebecca Houck
December 23rd, 2024 01:45 PM
I'm absolutely thrilled to hear about your positive first-time home buying experience, Kayla! It was a joy working with you and helping to make the process as smooth as possible. I genuinely appreciate the 5-star review, and it means the world...
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I've dealt with Rebecca a few times and each time has been wonderful. She is very knowledgeable and very pleasant. Love her personality and she makes you feel at home. She worked quick to make sure to get us where we needed with down payment...
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Reply from Rebecca Houck
December 20th, 2024 02:01 PM
Hi Mark, I'm thrilled to hear you've had such a positive experience working with me. Your kind words truly mean a lot. It's always my goal to make the process as smooth and personable as possible for you. I'm glad I was able to assist with...
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communication, friendly, over all great experience
Reply from Rebecca Houck
December 17th, 2024 10:56 PM
I'm thrilled to hear that you had a great experience with us at Highlands Residential Mortgage, Trina. It's always our goal to provide friendly and efficient communication. Your feedback is much appreciated and will help us to continually improve...
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Becky is fantastic to work with! Very helpful and knowledgeable! Her and her team went above and beyond.
Reply from Rebecca Houck
December 2nd, 2024 01:22 AM
Thank you so much for your kind words, John. I'm thrilled to hear that you had a positive experience with us at Highlands Residential Mortgage, Ltd. It was a pleasure working with you and we strive to exceed expectations just like this every...
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It was overall a great experience. Andrew made following the process very streamline and was easy to work with.
Reply from Andrew Aaron
November 16th, 2024 05:20 PM
I'm thrilled to hear that you found our process straightforward and easy, Wade. It was an absolute pleasure working with you throughout the process. I appreciate your positive feedback and the 5-star rating. If you have any future needs or...
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All good , went fast.
Reply from Andrew Aaron
November 14th, 2024 11:46 PM
Thanks a lot for the review and the 3.83-star rating, William. I'm glad to hear that you found our process at Highlands Residential Mortgage, Ltd. to be efficient. Always striving to provide the best service to our clients. If there's anything...
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Great communication between myself and the buyer
Reply from Andrew Aaron
November 14th, 2024 09:45 PM
I'm thrilled to hear that you had a great experience with our communication, Jacqueline. Your feedback is greatly appreciated as it helps us strive to provide the best service at Highlands Residential Mortgage, Ltd. I'm personally pleased to...
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I am extremely pleased with the overall service provided by my loan officer. From start to finish, the process was smooth, efficient, and far less stressful than I anticipated. Her attention to detail, professionalism, and ability to guide...
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Becky was a pleasure to work with! She was always willing to take a phone call or respond to an e-mail And I felt like she genuinely wanted the best for us.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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