Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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The patience, communi and endurance to closing!
Reply from Andrew Aaron
March 31st, 2025 10:08 AM
I'm thrilled to hear that you appreciated the patience, communication, and endurance throughout the closing process. It was a pleasure assisting you, and I'm glad I could support you every step of the way. Thank you for your kind words and...
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Andrew and his team worked with me an my crazy work schedule very well. They was very patient an helpful. He was a pleasure to work with. Thanks Andrew and his
Reply from Andrew Aaron
March 30th, 2025 10:37 PM
I'm thrilled to hear that we were able to accommodate your work schedule and provide the assistance you needed. It was a pleasure working with you, Serena, and I appreciate your kind words. Thank you for choosing Highlands Residential Mortgage,...
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Direct, steady communication and great advice. very happy
Reply from Andrew Aaron
March 28th, 2025 11:51 AM
I'm glad to hear that you were very happy with the direct and steady communication, as well as the advice provided. It was a pleasure assisting you, and I appreciate your feedback.
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He was great! Quick and very communicative and closed our transaction early. Thanks again!
Reply from Andrew Aaron
March 24th, 2025 01:37 PM
Cristina, thank you so much for your kind words! I really enjoyed working with you and am thrilled to hear that you were happy with how everything went. Closing early is always a plus, and I'm glad we could achieve that together. If you ever...
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Andrew was very knowledgeable. He’s not trying to make a quick buck but instead building lasting relationships. I would strongly recommend him. He’ll take the time to explain everything.
Very friendly and helpful
Reply from Rebecca Houck
March 3rd, 2025 08:31 PM
Hi Sun, Thank you so much for your kind words and the fantastic 5-star rating! Your feedback means the world to me, and I'm thrilled to hear you found the experience friendly and helpful. If you have any questions or need further assistance,...
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Very thorough, quick to respond, great experience
Reply from Andrew Aaron
March 3rd, 2025 12:32 PM
Thank you so much, Tina! I'm thrilled to hear that you had a great experience with us at Highlands Residential Mortgage. I always strive to be thorough and responsive, so it's wonderful to know that it made a difference for you. If you ever...
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Responds fast
Reply from Andrew Aaron
March 2nd, 2025 10:13 PM
Thanks so much, Ye! I really appreciate you taking the time to leave such a positive review. I'm glad to hear that my quick responses made a difference for you. It's always my goal to ensure a smooth and efficient process, and your feedback...
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Excellent job and great friendly staff and great speed timing for the closing documents, we're very happy and recommend that their excellent service to others. Good job guys!
Reply from Rebecca Houck
March 1st, 2025 03:29 PM
Thank you so much, Hung! I'm thrilled to hear that you had a great experience with us. It was a pleasure working with you, and I'm glad we could make the process smooth and efficient. Your recommendation means a lot to us, and I'll be sure...
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Rebecca was wonderful with helping us through buying our first home! She explained everything to us through the process and helped to make it as stress free as possible!
Reply from Rebecca Houck
February 14th, 2025 12:45 PM
Thank you so much, Jessica! I'm really glad to hear that you had a positive experience buying your first home. It was a pleasure working with you and guiding you through the process. I'm thrilled that I could help make it stress-free for you....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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