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Guild Mortgage - Westlake Village, CA
Westlake Village, CA
the mortgage financing you need for your new home. With access to a wide variety of home loan products, we'll be able to help you find the home loan that best fits your dreams and budget. Please call our office or email us. We're here to s... Show More
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8 AM to 5 PM
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Reviews from Web
an active real estate agent who works with many buyers, I have a lot of experience on both good and not so good lenders. Jacky Gaer with Guild Mortgage is by far the best! Her communication is outstanding. Her experience and confidence makes...
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Reply from Guild Mortgage - Jacky Gaer
January 31st, 2026 10:26 PM
Thank you Joanne for the great feedback. I love helping your clients!
Andre made everything extremely simple for us, contacting parties on our behalf and communicating by text with focused updates when required. Outstanding customer service during our initial closing home loan with Andre was the primary reason...
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Reply from Owner
March 19th, 2026 06:10 PM
I'm grateful for your thoughtful review, Sean. I'm glad I could assist with your initial loan and be part of your refinancing journey. Your recommendation means a lot, and I look forward to any future opportunities to work together.
Andre made everything extremely simple for us, contacting parties on our behalf and communicating by text with focused updates when required. Outstanding customer service during our initial closing home loan with Andre was the primary reason...
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Reply from Guild Mortgage - Andre Guajardo
January 23rd, 2026 11:07 PM
Sean, I’m really glad to hear the process felt straightforward and well-communicated. That’s always my goal. I truly appreciate you choosing to refinance with me, and your recommendation means a lot! If you ever need anything down the road,...
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I was treated with respect and consideration and my Loan Office, Andre Guajardo, was polite, considerate and took my situation of being recently widowed into account. His kind attention was sincerely appreciated.
Reply from Guild Mortgage - Andre Guajardo
December 26th, 2025 04:13 PM
Your feedback truly means a lot to me. I'm glad that I could support you during such a significant time in your life. I'm grateful for the opportunity to assist. If you ever have any questions or need further assistance, please don't hesitate...
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Jackie and her team kept me up to date on everything during the entire process and answered any questions I had promptly. The whole thing went smoothly and I'm very happy with the outcome.
Reply from Jacky Gaer
December 19th, 2025 03:38 PM
It’s rewarding to hear that the communication throughout the process kept you well-informed and that any questions were answered promptly. Ensuring a smooth experience is always my goal, and I'm pleased to know you’re happy with the results....
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I recently closed with this lender and had an excellent experience. The transaction was handled efficiently and moved forward smoothly from beginning to end. Communication was consistently prompt, and any questions I had were addressed right...
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Reply from Jacky Gaer
December 15th, 2025 07:34 PM
I'm pleased to hear that your experience with the lending process was smooth and efficient. Providing prompt communication and addressing questions is important to me, so I'm glad it contributed to a seamless closing. Your recommendation is...
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The lender worked hard to find a list of availability of homes due to CAL Fire Restrictions since the firestorms of Los Angeles County since late 2024 as well as processing the Loan form.
Reply from Guild Mortgage - Jacky Gaer
January 31st, 2026 10:26 PM
Thank you Erin for trusting us to help you with this very unique program and helping you find your new home!
Good working with Jacky. She knows what she is doing.
Reply from Guild Mortgage - Jacky Gaer
November 4th, 2025 12:55 AM
Thank you so much for the kind words!
Jacky has been absolutely amazing.We were looking for a little townhouse, and she was the loan officer who helped us get the best rates. Despite some hiccups with the loan processor and lender, she was always available to provide updates and...
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Reply from Guild Mortgage - Jacky Gaer
November 4th, 2025 12:56 AM
Thank you so much Tigran! So glad we were able to help you get this townhome closed in a reasonable time frame and with great rates!
Jacky personalized the service in every way and kept us in the loop, she was always patient with questions And went above and beyond for us at all stages of the loan processing/closing. Would definitely love to work with her again.
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Reply from Jacky Gaer
October 27th, 2025 05:00 PM
It's great to know that the personalized service and communication throughout the loan process made such a positive impact on your experience. I always aim to provide clarity and support, answering any questions along the way. I'm delighted...
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About
the mortgage financing you need for your new home. With access to a wide variety of home loan products, we'll be able to help you find the home loan that best fits your dreams and budget. Please call our office or email us. We're here to serve you and get you home.
Specialities
Financial Services
Year Started
2016
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1449808
Disclaimer
We are licensed to do business in the states of California, Idaho, Nevada and Oregon. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141; OR ML-176;