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Guild Mortgage - West Des Moines, IA

West Des Moines, IA

4.96

(969)

Mortgage

Contact Info

(515) 650-2880

West Des Moines, IA

https://branches.guildmortgage.com/ia/west-des-moines/west-des-moines-364.html

Location & Business Hours

Business Hours

Sun

closed

Mon

8 AM to 5 PM

Tues

8 AM to 5 PM

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4.96

(969)

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5 Star

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My experience at guild mortgage was fantastic - zero complaints.Everyone there was personable, experienced, and made the entire process simple and easy.Anytime I had a question they were a call or text away, answered right away and always on...

Reply from Owner

October 3rd, 2025 06:42 PM

Thank you so much for your kind words! We're thrilled to hear that your experience with our team at Guild Mortgage was smooth and stress-free. Our team works hard to provide personalized, responsive service, and it's wonderful to know that...

I had an amazing experience with Guild Mortgage! My loan officer, Brian Swanson, was incredibly friendly, knowledgeable, and patient. Brian took the time to walk me through every detail and made sure I always felt comfortable with the process....

Reply from Guild Mortgage - Brian Swanson

October 3rd, 2025 06:38 PM

I'm grateful for your kind words, Anurag. It's rewarding to hear that you felt well-supported and informed throughout the mortgage process. Ensuring that you were comfortable with each step and securing a competitive rate was my priority, so...

Brian and Ben were very kind and informative. I was a first time buyer and they made everything super easy to understand when homebuying is the opposite.

Reply from Guild Mortgage - Brian Swanson

September 22nd, 2025 03:31 PM

I'm glad to know that Ben and I could make the homebuying process clearer and easier for you as a first-time buyer, Collin. It's important to have reliable support during such a significant decision. If you have any more questions or need further...

Brian kept me informed during every step of the process. When I had questions about the preliminary closing disclosure, Brian took time to call me and explain the numbers and how the process would change due to the lack of a required escrow...

Reply from Owner

September 24th, 2025 06:24 PM

Thanks for the great review! We love helping client succeed and we are always here to help!

Reply from Brian Swanson

September 22nd, 2025 03:31 PM

We're glad to hear that we provided you with timely and comprehensive assistance throughout your experience, James. Our commitment to ensuring clarity and responsiveness, especially regarding important details like the preliminary closing disclosure,...

Brian Swanson and his team at Guild Mortgage were great to work with and helped my first time homebuyer feel at ease during the process.

Reply from Brian Swanson

September 22nd, 2025 03:32 PM

It's wonderful to know that our team were able to make your first-time homebuying experience comfortable. We strive to provide support and guidance throughout the process. Should you have any further questions or need assistance in the future,...

Smooth process

Reply from Brian Swanson

September 22nd, 2025 03:32 PM

We appreciate your feedback, Jose. We're glad to hear that the process went smoothly for you. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us at Guild Mortgage.

I would highly recommend Kendall Roberts as your loan officer. Excellent customer service.

Kendall worked so hard in get my financial needs met in a timely manner, probably working overtime. Never met him, but I would give him a 10 plus rating. Definitely would recommend him to others.

Reply from Kendall Roberts

September 25th, 2025 11:10 PM

I'm truly grateful for your kind words, Cathy. Ensuring that your financial needs were addressed promptly is always a top priority for me. Even though we haven't met in person, I'm glad my efforts have made a positive impact on your experience....

Brian and Ben did a great job of helping us refinance so we could pay off high interest debt and get our finances in order.

Reply from Owner

September 24th, 2025 06:24 PM

Congratulations on your new mortgage account and so glad we were able to assist! It was a pleasure working with you guys again!

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2022

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2438237

Disclaimer

We are licensed to do business in the states of Iowa, Arizona, Colorado, Florida, Indiana, Kansas and Missouri. AZ BK#0018883; AZ BKBR# 1043033;