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Guild Mortgage - Washington, MO

Washington, MO

4.91

(648)

[[BRAND]], A Division of Guild Mortgage, is one of the top 10 independent mortgage lenders in the nation,* with knowledgeable residential loan officers in your [[CITY]] community. Our [[CITY]] branch offers competitive mortgage rates and pe... Show More

Contact Info

https://branches.guildmortgage.com/mo/washington/washington-604.html

Location & Business Hours

Business Hours

Thu

8:30 AM to 5:30 PM

Fri

8:30 AM to 5:30 PM

Sat

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4.91

(648)

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Experience.com

4.9

(305)

Zillow

4.96

(52)

Google

4.84

(145)

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I've been working with Kelly for several years, she does a great job assistaning my clients with the loan process and have the ability to purchase a new home. Thanks Gina at RealtyNET Service Realtors

Reply from Kelly O'Connell

February 10th, 2025 07:14 PM

Wow! Thank you so much for this amazing review Gina! It means the world to me to hear that my work is helping your clients achieve their homeownership dreams. I really appreciate you trusting me with their mortgage needs and I value our partnership....

whole experience lacked communication. from original officer being let go or medical leave to no one even showing up to closing, or letting us know even after being pushed back that nothing was ready. Constantly needing same documents over...

Reply from Kevin O'Connell

February 17th, 2025 03:34 PM

We’re sorry that your experience wasn’t great and appreciate you taking the time to share your feedback with us. We want you to know that we’re already working on addressing your concern. Our team will be in touch with you shortly to ensure...

I’ve spent over three months trying to get this closed, and they keep asking for the same documents because it has taken so long. It doesn’t seem like they’re even trying.

This is my first house I was very nervous, and Kelly went through it step by step and took away a lot of

Reply from Kelly O'Connell

February 3rd, 2025 10:45 PM

Timothy, your kind words mean the world to me! I remember how nervous you were, and it was truly my pleasure to guide you through the process. Buying your first home is such a huge milestone, and I'm so thrilled I could be a part of making...

Kelly is always great.

Reply from Kelly O'Connell

February 1st, 2025 05:49 PM

Wow, Megan, thank you so much! That's so kind of you to say. I really appreciate you taking the time to leave such a positive review. I always strive to provide the best possible experience, so this means the world to me. I look forward to...

They worked with us swiftly throughout the process . We

Reply from Kelly O'Connell

January 14th, 2025 04:55 PM

I'm so glad to hear that you were satisfied with the speed and efficiency of our process, Drew. It was truly a pleasure helping you with your purchase. Your positive feedback means the world to me and to all of us here at Guild Mortgage. Thank...

Kelly is a rockstar! Her and her team are great at brainstorming and getting their loans to close!

Reply from Kelly O'Connell

January 13th, 2025 08:23 PM

Thank you so much for your kind words, Taylor. I'm really pleased to hear that you had a positive experience with us at Guild Mortgage. It was a pleasure working with you as well. Sometimes it takes a team of brainstorming to get to the finish...

Kelly is simply the best!

Reply from Kelly O'Connell

January 13th, 2025 06:30 PM

Thanks a million Kenshay! It's always a pleasure to hear such positive feedback. I'm thrilled to know that you are satisfied with my services @ Guild Mortgage. Helping our clients achieve HOMEOWNERSHIP is what I strive for! Thanks again for...

It was great working with a loan officer who was prompt and transparent during the whole transaction.

Reply from Kelly O'Connell

January 13th, 2025 06:31 PM

Thank you so much for the positive review, Leia! I'm thrilled to hear that you found our work together to be prompt, transparent, and overall great. It was amazing that we all came together for the WIN! Should you need any further assistance...

Kelly and her team made the most difference. They were excellent

Reply from Kelly O'Connell

January 13th, 2025 06:32 PM

I appreciate your feedback, Charmaine. I'm glad to hear that you found my team and me to be excellent. However, I see that we fell short of delivering a perfect 5-star experience. I'm always looking for ways to improve, so if there's anything...

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About

Specialities

Financial Services

Year Started

2018

Time Zone

Central Standard Time (CST)

Licenses

NMLS# 1720975

Disclaimer

We are licensed to do business in the states of Missouri, Florida and Illinois. (www.nmlsconsumeraccess.org/);