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Guild Mortgage - Washington, MO
Washington, MO
[[BRAND]], A Division of Guild Mortgage, is one of the top 10 independent mortgage lenders in the nation,* with knowledgeable residential loan officers in your [[CITY]] community. Our [[CITY]] branch offers competitive mortgage rates and pe... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5:30 PM
Sat
Sun
closed
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Reviews from Web
Kelly is ALWAYS upbeat, positive (even when things are chaotic) and just wonderful to work with.
Reply from Guild Mortgage - Kelly O'Connell
August 12th, 2025 01:13 PM
Babette, thank you so much for your kind words. It's great to hear that my positive approach and attitude have made a difference, especially during chaotic times. It's always my goal to ensure the process is smooth and pleasant for those I...
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Kelly was a pleasure to work with. She communicated with not only myself but her clients throughout the entire process. She went above and beyond to make sure our clients were able to by their dream home.
Reply from Guild Mortgage - Kelly O'Connell
August 9th, 2025 01:57 PM
Thank you, Missy, for your thoughtful review. I'm delighted to hear that my efforts to communicate clearly with both you and the clients made a positive impact. Going above and beyond to help clients buy their dream home is always a priority...
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There was confusion surrounding the closing date and terms of our interesr rate the week before closing. I felt things coukd could have been better communicate. Otherwise the process went to plane.
Our overall experience went okay using Kelly. I did think there was a lack of communication between my realtor and Kelly. I don't know if that could've been avoided, but it was very frustrating in the moment. There was also two separate occasions...
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I can alwasy trust Kelly, if she tells me a buyer is approved then I know they are approved!
Reply from Kelly O'Connell
August 1st, 2025 01:16 PM
Thank you, Jamie, for expressing your trust in me. It's important to me that you feel confident in the information I provide. Knowing that you can rely on my assurances about buyer approvals means a lot. I'm grateful to be part of your experience...
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Kelly always kept me on top of things. She explained complicated contract tes in a simple enough way for me to understand.
Reply from Kelly O'Connell
July 30th, 2025 06:14 PM
Rolando, I'm really glad to hear that my explanations were helpful and made the process easier for you. It's important to me that my clients feel informed and confident in understanding their contracts. Thank you for your trust and for choosing...
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Guild Mortgage - Kevin O'Connell has received a review with 5 star rating from Danielle B
Quick and easy. Wasn't too stressful. Friendly team.
Reply from Kevin O'Connell
July 30th, 2025 05:58 PM
I'm pleased to hear that the process was smooth and relatively stress-free for you, Danielle. It's great to know that the team was able to make your experience a positive one. If there's anything else you need or if you have any questions in...
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Kelly is very knowledgeable about her business. She has contacts to assist in any way help is needed. She explains things very throughly when you have a question. She gets back to you promptly when contacted. Her support staff is also top notch....
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Reply from Guild Mortgage - Kelly O'Connell
September 5th, 2025 03:43 PM
It's wonderful to hear that you found my knowledge and responsiveness helpful. I strive to provide clear explanations and prompt replies, so I'm glad that met your expectations. My support staff and I are committed to providing a high level...
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No delays, Charles was great to work with and communication was wonderful. I didn't communicate with Kevin since I was on the listing side
Reply from Kevin O'Connell
July 27th, 2025 02:07 PM
Thank you for sharing your feedback, Stacee. I'm glad to hear that Charles provided great communication and helped ensure a smooth process. Even though we didn't get to communicate directly this time, I'm pleased to see you had a positive experience....
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About
[[BRAND]], A Division of Guild Mortgage, is one of the top 10 independent mortgage lenders in the nation,* with knowledgeable residential loan officers in your [[CITY]] community. Our [[CITY]] branch offers competitive mortgage rates and personalized service for new home purchases and refinancing to every kind of borrower. Ready to talk? Call us today.
Specialities
Financial Services
Year Started
2018
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1720975
Disclaimer
We are licensed to do business in the states of Missouri, Florida and Illinois. (www.nmlsconsumeraccess.org/);