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Guild Mortgage - VIRGINIA BEACH, Richmond, VA

Richmond, VA

4.92

(242)

Mortgage

Contact Info

(804) 833-9188

Richmond, VA

https://branches.guildmortgage.com/va/richmond/richmond-664.html

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

8 AM to 5 PM

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4.92

(242)

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5 Star

97%

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Austin was wonderful! He walked us through every step of the process and answered all of our questions throughly and as a first time home buyer we had a lot of questions. We cannot recommend him enough!

Reply from Austin Ross

September 14th, 2025 07:43 PM

It's great to hear that my guidance was helpful during your journey as a first-time homebuyer, Alyssa. I understand how important it is to have clear answers and support throughout the process, especially with the many questions that come up....

The process from start to finish was great!! My client was able to afford more home than she had thought possible and the transaction was smooth and very easy!!! No issues from start to close

Reply from Guild Mortgage - Beth Jourdan

September 5th, 2025 12:58 AM

Hey Donna! Thank you so much for your kind words! I'm really glad to hear that the process was smooth and especially that your client could afford more home than they expected. It's always rewarding to see everything go seamlessly from start...

Beth Jourdan provided us with professional, friendly, and personalized service that can't be found anywhere else. She made our initial mortgage application process, and our refinancing mortgage application process easy, and provided us with...

Reply from Guild Mortgage - Beth Jourdan

September 5th, 2025 12:53 AM

Hey Lorin! Thank you so much for the kind words—it truly means a lot. You two were such a joy to work with! I’m really glad the mortgage and refinance process felt smooth and easy. I always want my clients to feel confident and supported, so...

Great experience overall from start to finish.

Reply from Guild Mortgage - Beth Jourdan

September 5th, 2025 12:30 AM

Hey Adrian, thank you so much! I’m so glad to hear your experience felt smooth and positive from beginning to end. That’s always the goal—to make the process feel seamless! It was a pleasure working with you!

Beth is the truth. She and her team stop at NOTHING to make sure you get the home you want at the best rate with any available assistance that is available via grants and other funding. I absolutely loved working with her and was 100% certain...

Reply from Owner

September 4th, 2025 11:21 PM

Kendra, thank you so much! Your kind words mean everything. It was an absolute joy helping you purchase the home you dreamed of, and your trust and determination made the journey unforgettable.I’m so glad you felt supported every step of the...

Reply from Guild Mortgage - Beth Jourdan

September 4th, 2025 11:10 PM

Hey Kendra! I’m so grateful you felt supported and cared for, because that’s exactly what I strive for with every client. Your belief in me and my team fueled our drive to explore every option, every grant, and every opportunity to make sure...

Beth is great! Always available when I need her!!

Reply from Guild Mortgage - Beth Jourdan

August 29th, 2025 01:45 AM

Hi Mona! Thank you for taking the time to leave such a positive review. I really appreciate your kind words and am glad to hear that I've been available when you needed assistance. Your support means a lot, and I'm here to help whenever you...

Lyndsay is always a pleasure to work with. She offers clients options and programs that work for their needs. She is always very communicative and exceptionally responsive. It is truly an amazing experience to work with Lyndsay and her team....

Reply from Guild Mortgage - Lyndsay Cyr

August 18th, 2025 03:30 PM

Thank you so much for your thoughtful and generous feedback! It truly means a lot to me and my team. We strive to provide every client with tailored solutions and a smooth, transparent experience, so hearing that our communication and responsiveness...

Austin took the time to make sure we understood everything going on during the process. His compassion, patienc, and understanding did not go unnoticed or unappreciated!! I will definitely go with Austin again.

Reply from Austin Ross

August 14th, 2025 04:31 PM

I really appreciate your kind words, Shelby. I'm glad to hear that my approach helped you feel informed and supported throughout the process. Your recognition of the compassion and patience I strive to bring to each client means a lot. I'm...

Austin is a great loan officer! He made sure we knew everything and was so patient and helpful during our process. Highly recommend!!

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2024

Time Zone

Mountain Standard Time (MST)

Licenses

NMLS# 2470466

Disclaimer

We are licensed to do business in the states of Virginia, California, Delaware, Florida, Georgia, Maryland, Minnesota, Mississippi, Montana, North Carolina, New Jersey, Pennsylvania and Wisconsin. (www.nmlsconsumeraccess.org/); Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; Licensed by the Mississippi Department of Banking and Consumer Finance; Branch NMLS ID 2470466; Licensed by the N.J. Department of Banking and Insurance;