G
Guild Mortgage - VIRGINIA BEACH, Richmond, VA
Richmond, VA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Guild Mortgage - Beth Jourdan
Beth was amazing and super helpful from the first call, we weren’t the easiest of cases but she stood by us and really worked hard for us and now we are first generation home owners !!!! Beth is someone you 1000% will want/need on your team
Reply from Beth Jourdan
March 17th, 2024 07:05 AM
It was great working with you. Thanks again for putting your trust in us.
for
Guild Mortgage - Lyndsay Cyr
Lyndsay was very helpful and she always responded quickly to our questions.
Reply from Lyndsay Cyr
March 17th, 2024 07:02 AM
It was great working with you. Thanks again for putting your trust in us.
for
Guild Mortgage - Beth Jourdan
As a first time homebuyer, naturally I had a lot of questions. I was yelled at for having questions. I was treated in a very unprofessional manner and I felt like I was bullied by threats to postpone closing further and further, into making...
read more
Reply from Beth Jourdan
March 17th, 2024 07:05 AM
Providing excellent customer service to every borrower is a high priority at Tidewater Mortgage Services, Inc.We take all customer feedback seriously and are committed to addressing any concerns promptly and professionally. We have tried several...
read more
for
Guild Mortgage - Lyndsay Cyr
The only loan officer I’m comfortable with
for
Guild Mortgage - Lyndsay Cyr
Lyndsey is really knowledgeable in her career field. She helped me through the whole home buying process often calling me to check in with me. I told her the mortgage that I wish to pay and she did all she could do help me achieve my mortgage...
read more
Matt kept us informed at every stage of the process. I do not look forward to the day when the mortgage is sold to a bank that does not have the same level of customer service as Tidewater.
Reply from Matt James
March 6th, 2024 05:46 PM
Joshua, thank you so much for your kind words! I am so glad you had a great experience. I am also happy to hear that you were satisfied with the customer service you received. I truly appreciate you taking the time to leave a review. Thank...
read more
for
Guild Mortgage - Beth Jourdan
I cannot say enough good things about our experience with Beth, I mean she had family over from out of town on a weekend and STILL took a 45 minutes call to answer our question! She was quick to reply to every single question we had, and as...
read more
for
Guild Mortgage - Beth Jourdan
She helped us understand the process as first time homebuyers.
Reply from Beth Jourdan - Guild Mortgage
March 18th, 2025 05:05 PM
Thank you so much, Ben! I'm thrilled to hear that you felt supported and informed throughout the home buying process. It was a pleasure to work with you and guide you through each step. If you have any more questions or need further assistance...
read more
Cher was amazing with helping once I was able to get her on the phone. She went above and beyond to help gather the information needed while we were in South Africa.I would suggest to provide better guidance when trying to pull transactions...
read more
Reply from Matt James
March 6th, 2024 05:46 PM
Neal, thank you for your review and for taking the time to provide your feedback. I appreciate the constructive criticism and am glad to hear that Cher was able to help you with your needs while you were in South Africa. We will definitely...
read more
for
Guild Mortgage - Lyndsay Cyr
10/10 experience! I enjoyed every step of the way with her! I would recommend her to anyone I cross paths with! If you are someone who is knew to this process she is the ONE FOR YOU! She held my hand from beginning to end and I’m so grateful...
read more
231–240 of 242
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 2470466
Disclaimer
We are licensed to do business in the states of Virginia, California, Delaware, Florida, Georgia, Maryland, Minnesota, Mississippi, Montana, North Carolina, New Jersey, Pennsylvania and Wisconsin. (www.nmlsconsumeraccess.org/); Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; Licensed by the Mississippi Department of Banking and Consumer Finance; Branch NMLS ID 2470466; Licensed by the N.J. Department of Banking and Insurance;