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Guild Mortgage - VIRGINIA BEACH, Richmond, VA

Richmond, VA

4.92

(242)

Mortgage

Contact Info

(804) 833-9188

Richmond, VA

https://branches.guildmortgage.com/va/richmond/richmond-664.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.92

(242)

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5 Star

97%

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Arianne exceeded expectations in ensuring the successful completion of our tasks. She was approachable and readily available whenever we needed her assistance. We consistently received prompt and helpful responses to our inquiries throughout...

Reply from Arianne Tumalad - Guild Mortgage

June 10th, 2025 01:55 PM

Hi Desiree, thanks a ton for your kind words! It's awesome to hear that you found my help approachable and quick. Making things smooth and easy is what I aim for, and I'm thrilled I could assist you effectively. Thank you so much for the positive...

Communication was non existant unless I reached out. No explanation for delays until I asked. Not proactive.

Reply from Beth Jourdan - Guild Mortgage

June 4th, 2025 04:53 PM

Thank you for taking the time to share your feedback. I want to respectfully clarify that, in most transactions, it is customary for the buyer’s agent to serve as the primary point of contact for the listing agent. As the lender, my direct...

We have been through the home buying process so many times and Austin was by far the best! He goes above and beyond for his clients! I can't recommend him enough! Looking forward to using him again and again!

Reply from Austin Ross -Guild Mortgage

May 30th, 2025 10:56 PM

Thank you Tyler! I am glad you had such a great experience and look forward to the next one! Congratulations again on the new home. Hope all the best for you and your family on this next chapter.

Austin is the very best Loan Officer you can find. He is extremely knowledgeable and is always available throughout the entire home buying process. Will continue to work with Austin again and again!

Reply from Owner

May 30th, 2025 10:56 PM

Thank you Tyler! I am glad you had such a great experience and look forward to the next one! Congratulations again on the new home. Hope all the best for you and your family on this next chapter.

Awesome experience for a first time homebuyer. Would recommend them to anyone and definitely will be using again!

As first time home buyers sarah and I had no clue what this process would be like, but Matt and his team were very knowledgeable and eager to help us . Not only were they helpful they were always on standby for us and ready to answer any questions...

Reply from Matt James

May 29th, 2025 07:09 PM

I'm thrilled to hear that you and Sarah felt supported throughout your first home-buying journey. It was a pleasure assisting you both, and I'm glad we could be available to address your questions and provide the necessary guidance. Thank you...

Austin Ross made home buying feel incredibly easy and comfortable. Without him we wouldn’t have gotten our dream home. He’s Johnny on the spot with any questions you have and always easy to reach. Highly recommend.

Reply from Austin Ross -Guild Mortgage

May 30th, 2025 10:38 PM

Thank you Seth! It was a pleasure working with you and I'm so glad we were able to find the one for you and your family!

Working with her was a wonderful experience. She was attentive to all my needs and made the process smooth and stress-free. I would absolutely recommend her to my friends and family who are looking to buy a home.

Reply from Arianne Tumalad

May 24th, 2025 07:33 PM

I'm thrilled to hear that your experience was wonderful and that I could make the process smooth and stress-free for you. Thank you for your kind words and recommendation. It was a pleasure assisting you with your home purchase.

Austin is fantastic!!! He walks you through every step of the way and is really great with answering any and all questions you may have. No question will be left unanswered. He always has your back in the process and continues to help you after...

Reply from Austin Ross -Guild Mortgage

May 30th, 2025 10:57 PM

Thank you Rachael! It was great working with you and I'm always happy to help.

I recently had the pleasure of working with Arianne. From the start, she was really responsive, knowledgeable, and genuinely interested in helping me understand the ins and outs of mortgage insurance.The application process was smooth and transparent....

Reply from Arianne Tumalad - Guild Mortgage

May 14th, 2025 03:09 PM

Hi Luz! I'm happy to hear that your experience with the mortgage process with me was smooth and informative. It was a pleasure assisting you and Lawrence, and I appreciate your kind words about my responsiveness and educational support. Thank...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2024

Time Zone

Mountain Standard Time (MST)

Licenses

NMLS# 2470466

Disclaimer

We are licensed to do business in the states of Virginia, California, Delaware, Florida, Georgia, Maryland, Minnesota, Mississippi, Montana, North Carolina, New Jersey, Pennsylvania and Wisconsin. (www.nmlsconsumeraccess.org/); Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; Licensed by the Mississippi Department of Banking and Consumer Finance; Branch NMLS ID 2470466; Licensed by the N.J. Department of Banking and Insurance;