Guild Mortgage - Tomball — 4.97★ Mortgage in Tomball, TX

Guild Mortgage - Austin Jackson has received a review with 5 star rating from Kim S

Reply from Owner

December 19th, 2025 03:40 PM

Thank you for a great review Kim!

I had immediate contact with Austin after the contract was accepted. He's very responsive!

Reply from Austin Jackson

December 15th, 2025 08:23 PM

I'm glad to hear that you found my responsiveness helpful, Kim. Providing timely updates is essential to ensuring a smooth process. If you need any more assistance or have questions down the road, please feel free to reach out.

Austin Jackson and his team are amazing! The customer service with Guild Mortgage is just outstanding.

Reply from Austin Jackson

December 15th, 2025 09:50 PM

I appreciate your feedback, April. It's reassuring to know that you had a positive experience with my team and found the customer service at Guild Mortgage to be exceptional. If you have any further questions or need assistance in the future,...

The people was friendly and ready to answer any and all question. They really put customer service at the front of the line.

Reply from Austin Jackson

December 8th, 2025 01:57 PM

I appreciate your kind words, Eddie. It's great to know that the focus on customer service and friendly assistance made a positive impact on your experience. I'm always here to answer any questions you might have, so don't hesitate to reach...

Our loan officer Austin and his wife were absolutely amazing—knowledgeable, friendly, and truly supportive throughout the entire process. Austin gave us great advice and broke everything down in a way we could easily understand. Guild Mortgage...

Reply from Owner

December 19th, 2025 03:41 PM

Thank you so much Tiffany! It was a pleasure working with you again, all the best to you and your family!

Our loan officer Austin and his wife were absolutely amazing—knowledgeable, friendly, and truly supportive throughout the entire process. Austin gave us great advice and broke everything down in a way we could easily understand. Guild Mortgage...

Reply from Austin Jackson

December 5th, 2025 08:41 PM

Thank you for sharing your thoughts, Tiffany. I'm pleased to hear that I could assist you and that the process felt straightforward and supportive. My goal is always to provide clear advice and make the lending experience as stress-free as...

Went smoothly for us noobs.

Reply from Austin Jackson

December 3rd, 2025 04:32 PM

I'm glad to hear everything went smoothly for you. I always strive to ensure the process is straightforward and understandable, especially for those new to it. If you have any questions or need further assistance, feel free to get in touch.

Okay so picture this. You're talking to somebody on Sunday about maybe wanting to get a house because you've never done anything like this. They point you to their daughter who's a realtor and you explain your situation to her. She says I'm...

Reply from Owner

November 21st, 2025 04:30 PM

Daniel, I knew if you left a review it would be an exciting one to say the least. My team and I loved working with you and Katie, and we're thrilled to have made this dream a reality for you both. Like you said in the beginning, it may be your...

Okay so picture this. You're talking to somebody on Sunday about maybe wanting to get a house because you've never done anything like this. They point you to their daughter who's a realtor and you explain your situation to her. She says I'm...

Reply from Guild Mortgage - Austin Jackson

November 14th, 2025 05:57 PM

Daniel, I knew if you left a review it would be an exciting one to say the least. My team and I loved working with you and Katie, and we're thrilled to have made this dream a reality for you both. Like you said in the beginning, it may be your...

⭐️⭐️⭐️⭐️⭐️ 5-Star Lender Review for Austin Jackson – Guild MortgageI had the pleasure of working with Austin Jackson and his exceptional team at Guild Mortgage for my recent home purchase at 1415 Waggoner Ranch Trail in Conroe, TX, closing...

Reply from Guild Mortgage - Austin Jackson

November 24th, 2025 08:30 PM

Thank you, Harris, for taking the time to share your experience. I'm glad we could provide support throughout your home purchase. It's important to me that every step is clear and that you're always informed. I value our collaboration and appreciate...

Guild Mortgage - Tomball, TX