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Guild Mortgage - South Alpharetta, GA

Alpharetta, GA

4.85

(1,828)

Mortgage

Contact Info

(404) 915-6834

Alpharetta, GA

https://branches.guildmortgage.com/ga/alpharetta/alpharetta-884.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM(Open now)

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4.85

(1,828)

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5 Star

91%

4 Star

3 Star

2 Star

1 Star

Jeff Hawks is LIARHe told me he would pull a soft credit inquiry and it would not affect my credit. That was a lie..he pulled a hard inquiry. We had a whole discussion and he promised me it would be a soft credit pull. I have the text message...

Reply from Jeff Hawks

June 28th, 2024 02:07 AM

I'm truly sorry to hear about your experience, Susie. I fully understand your frustration and I apologize if there was any misunderstanding regarding the credit inquiry process. It was never my intention to cause you any inconvenience. At Guild...

Am not sure were to begin Greg and team ( Emily ) very professional , knowledgeable and informative they make sure I stay on top of everything from start to finish was very smooth 💯💯💯💯.

Reply from Greg Brock II

September 23rd, 2024 01:42 PM

Thank you Dacia! It was a pleasure working with you. Please let me know if you ever need anything. Thanks

Kathy Mason was excellent; she was friendly, professional, responded quickly, and talked to and treated me like a human. Jeff ignored all my emails and communication unless my realtor intervened - then he responded. He would respond to my emails...

Reply from Jeff Hawks

June 28th, 2024 02:07 AM

I'm truly sorry to hear about your unsatisfactory experience, Travis. It's disheartening to know that I was not able to provide the level of service you expected and deserved. Please know that your feedback is highly valuable to me and will...

Greg is amazing and should be the the Director of your Loan department.

Reply from Greg Brock II

September 23rd, 2024 01:42 PM

I’m so grateful for your review! Working with you was fantastic, and I look forward to staying connected.

Great thought outside the box to close this loan. Thank you!!

Reply from Greg Brock II

September 23rd, 2024 01:42 PM

I appreciate your positive feedback, and I look forward to working with you again in the future!

For a first time home buyer I believe I was well informed to make good choices and had an amazing team behind me who was willing to do everything I needed to be able to purchase my first home. This team deserves a BIG SHOUT OUT! Thank you all!...

Reply from Jeff Hawks

May 9th, 2024 07:19 PM

Thank you so much!

Austin was incredibly responsive and helpful regarding our loan. He was always willing to jump on a call to go over things and we were never left waiting on any concerns or questions. Highly recommend using Austin and his team for your mortgage...

Jeff and his team were able to get me approved and close in about 10-days! Excellent experience!

Reply from Jeffrey Glick

March 6th, 2024 02:54 PM

Thank you so much DeShawn! I am thrilled you and Dion called me that Thursday night. It is awesome you had an excellent experience with us at Academy Mortgage. It's always our aim to process loans as efficiently as possible to assist our customers....

Greg and everyone on his team was amazing. Most definitely a 10/10.

Scott and Mayra were great throughout the entire process.

Reply from Jeffrey Glick

March 6th, 2024 02:54 PM

I'm thrilled to hear that you had a positive experience with Scott, Mayra, and the rest of the Academy Mortgage team! Our primary goal is to make the loan process as smooth as possible for our clients. Your 5-star rating reaffirms that we're...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2024

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS# 2576663

Disclaimer

We are licensed to do business in the states of Georgia, Alabama, California, Florida, North Carolina, South Carolina and Tennessee. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;