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Guild Mortgage - South Alpharetta, GA

Alpharetta, GA

4.85

(1,828)

Mortgage

Contact Info

(404) 915-6834

Alpharetta, GA

https://branches.guildmortgage.com/ga/alpharetta/alpharetta-884.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM(Open now)

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4.85

(1,828)

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5 Star

91%

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1 Star

No additional comments

Reply from Jeff Hawks

July 26th, 2024 08:58 PM

I'm grateful for your 5-star rating, Stephanie. Your feedback is invaluable to us here at Guild Mortgage. Although no additional comments were provided, I'm assuming that your experience with your purchase loan was satisfactory. We aim to provide...

There really nice and hardworking Nicole and Jeff worked hand and hand to make sure everything was done smoothly. We had lots questions and they were always there to answer them. Super thankful to have worked with them!!

Reply from Jeffrey Glick

July 26th, 2024 03:10 PM

Thank you so much for your kind words, Lynn. I'm thrilled to hear that Nicole and I were able to provide a smooth experience for you. We strive to be there for our clients every step of the way, and it's always nice to hear that our hard work...

Guild Mortgage - Jeff Hawks has received a review with 5 star rating from Olusoji O

Reply from Owner

July 26th, 2024 04:13 PM

I'm thrilled to hear that you had a positive experience with me at Guild Mortgage, Olusoji. Your 5-star rating is greatly appreciated and I am glad to have been able to provide excellent service. Please don't hesitate to reach out if you need...

Every member of the team worked to accomplish the closing on the set date.

Reply from Jeff Hawks

July 25th, 2024 10:22 PM

I'm genuinely glad to hear that you had a positive experience with our team, Olusoji. It's always our aim at Guild Mortgage to ensure the closing happens on the set date. Your high rating is greatly appreciated and lets us know we're on the...

Communication slowed down the closer we became to closing.

Reply from Jeff Hawks

July 25th, 2024 10:23 PM

I appreciate your feedback, Stephanie. I'm sorry to hear that you felt the communication slowed down as we approached closing on your loan. It's crucial for me to maintain consistent communication throughout the whole process and I apologize...

I would’ve like more support as a first time homebuyer, with having information concerning grants and programs. Additionally, as previously stated, the couple weeks before closing were a bit hectic and one of them I had no person of contact...

Reply from Jeff Hawks

July 22nd, 2024 06:56 PM

Cheneta, thank you for your feedback. I'm sorry to hear that your experience was less than perfect. As a first time homebuyer, it's important to feel supported and knowledgeable about all the options available to you, so I regret that we fell...

Jeff Hawk is a great loan officer. He has great communication skill and has a heart for the buyers. He is very concerned about the buyers obtaining their new home.

Reply from Jeff Hawks

July 22nd, 2024 01:06 PM

I'm truly grateful for your kind words, Neva. It means a lot to hear that my dedication to open communication and the success of the buyers is being recognized. It's my pleasure to assist you throughout your home purchase journey. Your five-star...

Guild Mortgage - Jeff Glick has received a review with 5 star rating from Kayceeb

Reply from Owner

August 6th, 2024 12:55 PM

I'm thrilled to see your 5-star rating, Kayceeb! Nothing makes me happier than knowing you had a positive experience with me at Academy Mortgage powered by Guild. I always aim to meet, if not exceed, expectations, and I'm glad to have hit the...

Such a wonderful Experience! As first time home buyers, Jeffrey and His team really allowed us to understand each process we were in, and was the one person who was able to get us to the closing table.

Reply from Jeffrey Glick

July 26th, 2024 03:13 PM

I'm thrilled to hear from you and about your experience with our TEAM. Katherine! Navigating through the home-buying process, especially for the first time, can indeed be a daunting task. It means so much to me knowing our team could provide...

Guild Mortgage - Jeff Hawks has received a review with 5 star rating from J. F

Reply from Owner

July 19th, 2024 01:52 PM

Thank you, J., for taking the time to rate me. I'm thrilled to know that your experience with me at Guild Mortgage was satisfactory enough to warrant a 5-star rating. I always strive to provide excellent service to all of my clients. If you...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2024

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS# 2576663

Disclaimer

We are licensed to do business in the states of Georgia, Alabama, California, Florida, North Carolina, South Carolina and Tennessee. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;