G
Guild Mortgage - Shreveport, LA
Shreveport, LA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great job
Mary is so professional and thorough! She communicated the step by step process. I was informed about every detail. She responded back to any and every question within 15 minutes. She loves her job and her clients. I saw that through the dedication...
read more
Reply from Guild Mortgage - Mary Hickingbottom
August 18th, 2025 03:00 PM
Thank you so much Dominique, you were a true pleasure to work with. i am blessed to have been able to help you thru your first purchase and i wish you many happy memories in your new home. call me anytime if you have questions. CONGRATULATIONS!!!!...
read more
The loan officer was kind, helpful and diligent to my particular set of circumstances. She went out of her way to help throughout the process. I held my breath so many times...but she helped me breathe!!
Reply from Guild Mortgage - Mary Hickingbottom
August 14th, 2025 07:23 PM
Calondra, thank you so much, i am so happy for you and your son and it was a blessing that i got to help you thru this.
if you need anything you call me.
Congratulations!!!!
Ease of service
Everything was great from the sellers side. Thanks so much!
Reply from Guild Mortgage - Thomas Holyfield
August 22nd, 2025 05:34 PM
David, I'm delighted to hear that everything went smoothly from the seller's side. Knowing that the process met your expectations means a lot to me. Thank you for taking a moment to share your experience, and for allowing me to assist you at...
read more
This file was a nightmare from the beginning , the sellers were almost impossible to deal with , and title company in Dallas was not organized , making far too many mistakes throughout. Your team at Guild were hands on with my buyers , walking...
read more
When our original mortgage lender failed to honor their pre approval, your team stepped in with and was able to secure our funding. Even with a relatively quick turnaround time I felt we knew where we were through every step of the process....
read more
Reply from Thomas Holyfield
August 18th, 2025 01:46 PM
Bruce, I'm really glad to hear that I could step in when you needed it. It's always challenging when things don't go as planned, and I'm pleased we were able to secure your funding promptly. Knowing that you felt informed every step of the...
read more
Would recommend the Holyfield team to anyone and everyone. Buying a house can be so stressful but they make the process so much smoother. They were always available to help answer questions. Always very friendly and professional! 10/10 recommend!...
read more
The Holyfield team was always available to answer questions. They were very friendly and professional! Buying a house is stressful. Having a loan team that makes the process smooth is priceless!
Reply from Thomas Holyfield
August 16th, 2025 10:55 AM
Toni, it's wonderful to hear that you found the experience both smooth and supportive. I understand that buying a house can be stressful, and I’m glad my team and I were able to make it easier for you. Being available to answer questions and...
read more
- Excellent customer service- Clear communication of requirements/tasks to be completed- Consistent updates on where we were at in the loan process- Availability to answer questions and walk us through the process as first-time home buyers
read more
Reply from Thomas Holyfield
August 15th, 2025 04:40 PM
Shelby, thank you for taking the time to share your experience. I'm really glad to hear that you found the customer service excellent and communication clear throughout the loan process. Keeping clients informed and supported, especially as...
read more
291–300 of 803
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2022
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2180010
Disclaimer
We are licensed to do business in the states of Louisiana and Texas.