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Guild Mortgage - Shreveport, LA
Shreveport, LA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Easy communication with Tom and his staff. They call with updates and are always a phone call away if I have a question on any lender type questions or sceniores.
Reply from Guild Mortgage - Thomas Holyfield
February 13th, 2026 04:05 PM
I'm pleased to hear that the communication with me and my staff has been smooth, Terry. Keeping you informed and available for any lender-related questions is a priority for me. Should any scenarios or questions arise in the future, please...
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Guild Mortgage made the buying process for my first time home buyers a great experience. The staff communicated with them and myself timely and never failed to answer any and all questions. I will be referring clients to them in the future....
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Reply from Guild Mortgage - Thomas Holyfield
February 13th, 2026 03:44 PM
It's gratifying to know that the home buying process was a positive experience for your first-time buyers, Janis. Effective communication is key, and I'm pleased that both you and your clients felt supported throughout. Your intention to refer...
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very clear communication throughout the process. Readily available . Always answered phone calls and followed up very professional
Reply from Guild Mortgage - Thomas Holyfield
February 12th, 2026 08:09 PM
Thank you for sharing your experience, James. I'm glad to know that the communication during the process was clear and that I could be readily available when needed. Answering calls promptly and ensuring effective follow-ups are important to...
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The communication was great!
Reply from Guild Mortgage - Thomas Holyfield
February 12th, 2026 06:04 PM
It's wonderful to hear that the communication aspect met your expectations, Regina. I strive to ensure that all interactions are clear and effective. If you ever have more questions or need assistance, I'm here to help.
Delays and lots of excuses. Didn't feel like we were kept informed along the way until I expressed my dissatisfaction weeks past close date. Was told it was a bond loan and discovered at closing that was not true. Excuses given for delays included...
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Reply from Guild Mortgage - Mary Hickingbottom
February 2nd, 2026 06:16 PM
Hello Robin, im so sorry you felt that way. i was given a contract on 12/5 with close date of 1/5. i sent an email explaining with the holidays i did not believe that was going to be possible but i would try. borrower signed the disclosures...
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I had a great experience with Mrs.Mary
Reply from Guild Mortgage - Mary Hickingbottom
January 31st, 2026 07:49 PM
Thank you Noonie, im so excited for you and i wish you many happy memories in your new home!!
Awesome professional service
Reply from Guild Mortgage - Mary Hickingbottom
January 31st, 2026 07:51 PM
Thank you Jan, i truly appreciate you and love helping your clients!!
MARY WAS VERY KNOWLEDGEABLE AND HELPFUL
Reply from Guild Mortgage - Mary Hickingbottom
January 31st, 2026 07:54 PM
Thank you Dianna, Love working with you and your clients!! i truly appreciate you!!!
Mary Hickingbotton is one of the most professional and experienced loan officer in the Shreveport/ Bossier area. I had one of the utmost best experience in the home buying experience. I would undoubtedly recommend her to anyone looking to purchase...
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Reply from Guild Mortgage - Mary Hickingbottom
January 27th, 2026 03:56 PM
Thank you so much Lomont. im so happy for you and glad i could help!! you know you can call me anytime. stay warm and safe out there!!!
Very good team thst I have had success with on 2 tricky deals. Love working with them. Can reach Tom anytime and he's always there to help. He even took time over the holiday (on Thanksgiving Day i believe) to be extremely helpful. Cannot appreciate...
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Reply from Guild Mortgage - Thomas Holyfield
February 5th, 2026 08:31 PM
I'm really glad to hear about your positive experiences working with us on those tricky deals, Lainey. Accessibility is a priority for me, and I'm pleased to know that being available, even during holidays, made a difference for you. If there's...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2022
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2180010
Disclaimer
We are licensed to do business in the states of Louisiana and Texas.