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Guild Mortgage - Salem 12th St, OR

Salem, OR
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Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
98%
4 Star
2%
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0%
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Reviews from Web
  • D
    Dave G
    Posted on September 2nd, 2026 01:11 PM
    I had a great experience working with Justin and Nichole. They were very responsive and available for questions whenever needed. I will continue to use them for any purchase in the future and highly recommend
    Reply from Owner
    September 6th, 2026 05:25 PM
    We're glad to hear that you had such a great experience with Justin, Nicole and the team, Dave. It's wonderful to know that we were responsive and available whenever you needed assistance. Thank you for your recommendation and for choosing...
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  • D
    David G
    Keizer, OR
    Posted on September 2nd, 2026 01:10 PM
    The whole process was very explained and walked through for me on steps. Justin and Nichole were very helpful on explaining options and reliable on getting back to us.
    Reply from Justin Morris
    September 2nd, 2026 02:24 PM
    Thank you, David, for sharing your experience with us. We're glad to hear that our team was able to explain the process clearly and provide reliable support. Your feedback is greatly appreciated. We look forward to helping you and Shelby in...
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  • J
    Julie B
    Salem, OR
    Posted on September 2nd, 2026 02:25 AM
    Very easy process. Flexible with my hectic schedule. Very responsive to my questions. Made themselves available.
    Reply from Guild Mortgage - Buddy Puckett
    September 3rd, 2026 06:00 PM
    Thank you for your feedback, Julie! We are pleased that we could accommodate your schedule and respond to your questions promptly. We are also grateful to be able to help you through the process and we are always here for you when you need...
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  • L
    Luis S
    Posted on September 1st, 2026 09:39 PM
    Guild Mortgage - Buddy Puckett has received a review with 5 star rating from Luis S
    Reply from Owner
    September 3rd, 2026 06:03 PM
    Luis, thank you for working with you on your new purchase! We are grateful for you and Gina and really appreciate your trust in us! ~ Buddy and Team
  • L
    Luis S
    Independence, OR
    Posted on September 1st, 2026 09:39 PM
    Everything was great. You guys made it simple, easy to get what we needed. Went above and beyond to help us in a very timely manner. Great customer service. If I have to criticize one thing. It would be too many email threads. I just personally...
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    Reply from Guild Mortgage - Buddy Puckett
    September 3rd, 2026 06:02 PM
    Luis, we are pleased to hear that you found the process simple and our customer service great. I understand how multiple email threads can be overwhelming, and I appreciate your feedback on this. It's good to know you're considering working...
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  • S
    Scott C
    Posted on September 1st, 2026 05:21 PM
    Justin is the best! Always patient, communicative, and makes time for all parties. I highly recommend partnering with Justin for all lender related activities and I will continue to make referrals to him because I trust in his skills and abilities...
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    Reply from Owner
    September 2nd, 2026 02:27 PM
    Scott, we appreciate your wonderful feedback about myself and the team. It's great to hear that our patience and communication have made a positive impact on your experience as a referral partner. Thank you for your trust and for recommending...
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  • S
    Scott C
    Salem, OR
    Posted on September 1st, 2026 05:21 PM
    Justin is the best! Always patient, communicative, and makes time for all parties. I highly reccomennd partnering with Justin for all lender related activities and I will continue to make referrals to him because I trust in his skills and abilities...
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    Reply from Justin Morris
    September 1st, 2026 05:44 PM
    We appreciate your wonderful feedback, Scott. It's great to hear that my patience and communication has made such a positive impact on our recent transactions with you as the buyers agent. Your trust and recommendations mean a lot to us. We...
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  • D
    Desaree P
    Posted on August 27th, 2026 04:25 PM
    Justin is a phenomenal lender, with great communication. Not only did he send updates on his clients progress via email, but he also did phone calls to ensure I knew where they were at, and asked if I had questions along the way. I greatly...
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    Reply from Owner
    September 1st, 2026 05:45 PM
    Thank you, Desaree, for sharing your experience with our team. We’re glad to hear that our great communication and proactive approach made a positive impact while you were representing the Seller. We look forward to continuing our collaboration...
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  • D
    Desaree P
    Sublimity, OR
    Posted on August 27th, 2026 04:22 PM
    I appreciated the communication via phone and email about the milestones of the Buyer- and the Buyer wasnt even my clients. my seller appreciated the updates that I was able to provide after phone calls with you personally. I never felt like...
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    Reply from Justin Morris
    August 27th, 2026 07:31 PM
    Thank you, Desaree, for sharing your experience as the listing agent on our recent transaction with you. We're glad to know that our communication via phone and email was helpful and kept you informed about the milestones. It's great to hear...
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  • A
    Armando H
    Posted on August 26th, 2026 08:56 PM
    Buddy, Emily, and the whole team at Guild Mortgage in downtown Salem were absolutely amazing throughout my home-buying process. They truly carried me through it from beginning to end, and I’m sitting in my home now feeling incredibly thankful...
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    Reply from Guild Mortgage - Buddy Puckett
    August 27th, 2026 12:13 AM
    Armando, THANK YOU, so much for your kind words and the 5-Star Review! CONGRATS on your decision to become a first-time home buyer! We are pleased to hear that you felt our team helped navigate you through the home-buying process! Your trust...
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    About
    Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Specialities
    Financial Services

    Year Started

    2013

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1140900
    Disclaimer
    We are licensed to do business in the states of Oregon, Arizona, California, Idaho, Nevada, Texas and Washington. OR ML-176; AZ BK#0018883; AZ BKBR# 1044009; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141;