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Guild Mortgage - Salem 12th St, OR

Salem, OR
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Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 5 PM
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5 Star
98%
4 Star
2%
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Reviews from Web
  • B
    Brent S
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess was fantastic to work with on our latest home loan. He was professional and a great communicator throughout the process. I would highly recommend him to anyone looking to purchase or refinance.
    Reply from Guild Mortgage - Jess Defrees
    October 2nd, 2025 08:18 PM
    Thanks for the review Brent! I am still here for you when you or family or friends need me!
  • D
    Dana H
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess took such good care of us through our refinance was in frequent contact with any updates and made everything very easy. Highly recommended!
    Reply from Guild Mortgage - Jess Defrees
    October 2nd, 2025 08:19 PM
    Thanks for the review Dana! I am always here for you when you or family or friends need me!
  • D
    Derek N
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    This was our first home purchase and Jess was helpful and patient with all our many questions throughout the process. He was also very accessible and was able to get us information quickly. I look forward to continuing to work with him.
    Reply from Guild Mortgage - Jess Defrees
    October 2nd, 2025 08:20 PM
    Thanks for the review Derek! I am always here for you when you or family or friends need me!
  • G
    Gabe J
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess was a true star throughout the process. Top flight communicator and backed his words with action. Very impressed.
    Reply from Guild Mortgage - Jess Defrees
    October 21st, 2025 07:50 PM
    Thanks for the review Gabe, I always appreciate you!
  • H
    Hess F
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Terrible! Doesn't answer questions dances around details. Un professional takes liberties he should not take in relationships showing his immaturity. Doesn't understand the facts of the business giving his clients bad rates.
  • J
    Jacob A
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess was so helpful in doing everything to get my wife and I into our first home. He was amazing at communicating with us throughout the whole process even when arguably he should have taken time off for himself. We wouldn't be where we are...
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  • J
    Jessi B
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess is always a pleasure to work with. Him AND his team are always on top of things and provide great communication. 5 stars all the way.
  • K
    Karolina T
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess is friendly knowledgeable and makes the process easy. He provides excellent customer service and is great at communicating often and clearly. I highly recommend Jess as a lender!
    Reply from Guild Mortgage - Jess Defrees
    October 2nd, 2025 08:22 PM
    Thanks for the review Karolina! I am always here for you when you or family, clients or friends need me!
  • M
    Marcie C
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess was very helpful and informative. He was compassionate and understanding. I highly recommend working with Jess for your home purchase! Marcie
    Reply from Guild Mortgage - Jess Defrees
    October 2nd, 2025 08:23 PM
    You were awesome to work with Marcie. Thanks for the review!
  • M
    Meghan L
    Salem, OR
    Posted on August 25th, 2022 12:00 AM
    Jess delivered! I wanted a mortgage broker who explained loan options / details and made themselves available for our transaction relationship which sometimes means on short notice in the home buying process. Being that this is not my area...
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    Reply from Guild Mortgage - Jess Defrees
    October 2nd, 2025 08:24 PM
    Thanks for the review Meghan! I am always here for you when you or family or friends need me!
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    About
    Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Specialities
    Financial Services

    Year Started

    2013

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1140900
    Disclaimer
    We are licensed to do business in the states of Oregon, Arizona, California, Idaho, Nevada, Texas and Washington. OR ML-176; AZ BK#0018883; AZ BKBR# 1044009; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141;