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Guild Mortgage - Salem 12th St, OR
Salem, OR
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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closed
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closed
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8 AM to 5 PM
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Reviews from Web
If I could get more than 5 stars I would! Trevor was in great communication the whole process. He made sure to update us and explain everything every step of the way. We are so grateful to have been able to work with him. We will be recommending...
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Reply from Trevor Alexander
October 13th, 2023 10:18 PM
Thank you so much for the review and kind words! So happy for you and your family and thankful I could be a part of the process.
Trevor’s passion and desire to exceed his customer’s expectations is unmatched. His prompt responses and solid communication skills is also greatly appreciated. Overall, Trevor is very knowledgeable with all aspects of mortgage lending and...
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Reply from Owner
August 30th, 2025 03:43 AM
Dean, I truly appreciate your thoughtful words. I'm thrilled to hear how my dedication and communication made a positive impact on your experience. Ensuring you have the best possible service is always my goal, and it's great to know my efforts...
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Trevor’s passion and desire to exceed his customer’s expectations is unmatched. His prompt responses and solid communication skills is also greatly appreciated. Overall, Trevor is very knowledgeable with all aspects of mortgage lending and...
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Reply from Guild Mortgage - Trevor Alexander
August 30th, 2025 03:42 AM
Dean, thank you for sharing such positive feedback. It was a great experience working together, and I'm glad to hear that my commitment and communication were appreciated. I strive to make the lending process as smooth as possible and it's...
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Breakdown in communication over close dates.
Reply from Guild Mortgage - Jess Defrees
October 2nd, 2025 08:11 PM
Thanks for the 5 star review! Will strive to communicate better as this is critically important to a smooth transaction!
Justin Morris is my preferred lender and I absolutely love working with him. His expertise in the mortgage marketplace and customer service are unmatched in the industry.
Reply from Justin Morris
May 16th, 2024 03:21 PM
Thank you for your glowing review, Eric! We're thrilled to hear that Justin Morris and team continues to be your preferred lender here at Guild Mortgage. It's fantastic that our expertise and customer service have made such a positive impact...
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We came to Vince with a very quick timeline to close and he quickly set up an after-hours meeting the following day to walk us through all our options. Following the meeting, Vince and his team jumped into action to ensure we closed on time....
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Reply from Owner
August 5th, 2024 06:09 PM
Hope you are enjoying the summer, keep in touch as we are starting to see rates come down a bit.
Talk soon,
We came to Vince with a very quick timeline to close and he quickly set up an after-hours meeting the following day to walk us through all our options. Following the meeting, Vince and his team jumped into action to ensure we closed on time....
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Reply from Vince Ventura
August 5th, 2024 06:10 PM
Hope you are enjoying the summer, keep in touch as we are starting to see rates come down a bit.
Talk soon,
Justin went above & beyond for our first time homebuyer🙏
Thank you Justin Morris
Reply from Justin Morris
May 16th, 2024 03:23 PM
We're thrilled to hear that Justin Morris was able to provide exceptional service for your first-time home buying experience at Guild Mortgage. We pride ourselves on going above and beyond for our customers and it's wonderful to hear that his...
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Justin put things together in a very timely manner and close on time.
Reply from Justin Morris
May 16th, 2024 03:24 PM
Thank you for your kind review, Roger. We're delighted to hear that you had such a positive experience with Justin Morris during your purchase process. At Guild Mortgage, we pride ourselves on timeliness and efficient service, and it's great...
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Justin's team has always gone up and beyond my expectations. They communicate well, on time or even before schedule. I appreciate the trust I have with Justin and peace of mind.
Reply from Justin Morris
May 16th, 2024 03:55 PM
Thank you so much for your feedback, Donna. We're delighted to hear that Justin and his team could exceed your expectations and provide timely communication, earning your trust throughout your purchase journey. At Guild Mortgage, we strive...
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Specialities
Financial Services
Year Started
2013
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1140900
Disclaimer
We are licensed to do business in the states of Oregon, Arizona, California, Idaho, Nevada, Texas and Washington. OR ML-176; AZ BK#0018883; AZ BKBR# 1044009; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141;