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Guild Mortgage - Pullman, WA
Pullman, WA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Ray is a true professional. For context, I am a realtor. At no direct benefit of his own, Ray traveled 6 hours to the Tri-cities to help me teach a down payment assistance class for a very small class. I’ve tried to get this class going in...
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Reply from Owner
August 13th, 2025 05:08 PM
Thank you, Jared, for sharing your experience. I'm truly glad to have had the chance to contribute to your class in the Tri-cities and help those buyers navigate their down payment assistance options. Supporting realtors and their clients,...
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amazing place to work with they are all on top of everything and made the whole process pretty painless and easy
Reply from Owner
August 13th, 2025 05:09 PM
Thank you, Matthew, for sharing your experience. I'm glad to hear that you found working with us smooth and straightforward. Ensuring the process is as seamless as possible is a priority for me, and it's great to know that it met your expectations....
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Ray was amazing to work with. at some points I thought that he was telepathic because i would think about a questiona and maybe calling him and then he would call me. he was always willing to help, even pretty late some nights to make sure...
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Reply from Guild Mortgage - Ray Wallace
August 11th, 2025 03:24 PM
Thank you, Matthew, for your wonderful feedback. I'm glad to hear that I could anticipate some of your questions and provide assistance when you needed it. It's important to me to be available and make the process as seamless as possible for...
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Ray responded right away when I called with a question or a request that he call the client.
Reply from Guild Mortgage - Ray Wallace
August 11th, 2025 03:26 PM
Thank you, Carole. It is a joy to work with you and I look forward to many more transactions together.
It's really important to me to know that my clients will be treated extremely respectfully, and they will get the best loan product possible. Ray and his team take great care of my clients.
Reply from Guild Mortgage - Ray Wallace
July 8th, 2025 07:15 PM
Thank you, Amy, for your kind words. It's gratifying to know that you trust me to provide your clients with both respect and the best loan solutions. Taking good care of them and ensuring they have a positive experience is something I prioritize...
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Kept us up to date every step of the way!
Reply from Guild Mortgage - Ray Wallace
July 8th, 2025 10:18 AM
I appreciate your feedback, Patricia. I'm glad to hear that you felt well-informed throughout the process. Keeping communication clear and consistent is important to me, and I'm pleased it made a positive impact on your experience. If there's...
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Its not Ray, the loan officer, he was on top of the process, it's that many of the requirements in the approval process by the underwriters were overdone, nonsensical.
Reply from Guild Mortgage - Ray Wallace
July 7th, 2025 01:49 PM
I'm pleased to hear that you were satisfied with my assistance throughout the process. I understand that some of the requirements from the underwriters can feel excessive. We strive to streamline the process as much as possible and appreciate...
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Ray Wallace was excellent to work with! It attention to detail and communication far exceeded the industry standard. I will continually reccomend him to clients.
Reply from Guild Mortgage - Ray Wallace
June 21st, 2025 10:55 PM
I'm thrilled to hear that your experience with my services was so positive. Your kind words about my attention to detail and communication are greatly appreciated. Thank you for your recommendation, and I look forward to assisting more clients...
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Ray always goes above and beyond with our clients. We work as a team to educate , communicate and close on time. Ray meets in person as many times as needed to help things move forward. He's my preferred lever !
GL, Realtor
Reply from Guild Mortgage - Ray Wallace
June 12th, 2025 03:54 PM
Thank you, Genevieve, for sharing your positive experience. I am committed to providing exceptional service and ensuring a smooth process for our clients. It’s great to know that our teamwork is effective in meeting your needs. I look forward...
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Guild Mortgage - Myrissa Brower
Myrissa is excellent. She helped us buy our first home ealking us through each step. She was able to match the best interest rate we had found other places. When we had hiccups on our paperwork she worked all night to make sure we closed on...
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Reply from Guild Mortgage - Myrissa Brower
June 16th, 2025 05:52 PM
I'm thrilled to hear that your first home buying experience went smoothly. It was a pleasure guiding you through each step and ensuring you secured the best interest rate. Thank you for your kind words, and I'm glad we could overcome the challenges...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2445438
Disclaimer
We are licensed to do business in the states of Washington, Idaho and Virginia. (www.nmlsconsumeraccess.org/);