Guild Mortgage - Pullman, WA

Pullman, WA

4.97

(197)

Mortgage

Contact Info

(509) 850-3892

Pullman, WA

https://branches.guildmortgage.com/wa/pullman/pullman-195.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.97

(197)

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5 Star

99%

4 Star

3 Star

2 Star

1 Star

I felt very well informed during the loan process, and even though there was some confusion at times Ray helped to figure everything out and provided prompt updates. It was also very helpful to see the cost breakdowns with explanations of taxes,...

Reply from Ray Wallace

July 13th, 2024 05:20 PM

Hi Sam, thank you for the fantastic rating and the kind words. It's great to know that you were well informed throughout the process and found the cost breakdowns and loan options helpful. At Guild Mortgage, we strive to provide the best service...

What i previously said

Reply from Ray Wallace

June 18th, 2024 02:36 PM

Jessica, thanks for the high rating and positive review; it's much appreciated. I'm glad I could assist with your loan and make the purchase process smoother. If there are any future needs or questions, don't hesitate to reach out. Thanks again...

Ray was very responsive and on top of it.

Reply from Ray Wallace

June 11th, 2024 03:35 PM

I'm glad to hear that my responsiveness and dedication had a positive impact on your construction-to-perm loan process, John. I aim to maintain high standards of service and your 4.75-star rating is an affirmation that I'm on the right track....

Ray has been amazing at helping my clients throughout their loan process. He was great at communicating and keeping the ball rolling! I look forward to many more transactions with Ray!

Reply from Ray Wallace

June 10th, 2024 03:23 PM

I'm thrilled to hear that your experience with me was a positive one, Ashley. It's always my goal to ensure the loan process is as seamless and efficient as possible for my clients. I'm glad that my communication and dedication were beneficial...

Guild Mortgage - Ray Wallace has received a review with 5 star rating from Janet M

Reply from Owner

June 10th, 2024 03:24 PM

I'm truly humbled by your positive feedback, Janet. It's always rewarding to hear that my service has met and exceeded expectations. I strive to provide the best service possible at Guild Mortgage and your rating of 5 stars affirms my efforts....

Ray worked really hard for our family's needs. He kept us up-to-date on the steps and processes. Really appreciated his availability and responses.

Reply from Ray Wallace

June 8th, 2024 03:22 PM

I'm thrilled to hear such positive feedback, Janet! It was truly a pleasure working with you and supporting your family's needs throughout the purchase process. I strive to keep my clients up-to-date and am always available to answer any queries....

Ray has amazing customer service

Reply from Owner

June 11th, 2024 01:36 AM

I'm really glad to hear you felt taken care of, Justin. Serving you was a pleasure and I strive to make each interaction with Guild Mortgage as seamless as possible. Your kind words and 5-star rating are greatly appreciated. I'm here for any...

Ray made myself and my fiancé feel as though he was truly going to bat for us. He worked very hard and very diligently which made us feel heard and taken care of. He was on the ball with everything . This meant a lot to us. Overall I would...

Reply from Ray Wallace

June 8th, 2024 02:31 PM

Hello Jonathan, I'm delighted to hear such positive feedback! It was a pleasure to assist you and your fiancé with your purchase. I always aim to make my clients feel heard and taken care of, so to know that was your experience truly means...

Individualized customer service with frequent check ins

Reply from Ray Wallace

June 7th, 2024 09:57 PM

I'm delighted to hear that you appreciated the individualized customer service and frequent check-ins, Nicole. Your positive feedback means a lot to me and the entire Guild Mortgage team. Helping you with your purchase was my pleasure. Thank...

Great customer service and friendly.

Reply from Ray Wallace

June 5th, 2024 03:40 PM

I'm thrilled to hear you had such a positive experience with our service, Carmen! Your positive feedback means a lot to me and the entire team at Guild Mortgage. Our priority is to provide excellent and friendly customer service during the...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2023

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2445438

Disclaimer

We are licensed to do business in the states of Washington, Idaho and Virginia. (www.nmlsconsumeraccess.org/);