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Guild Mortgage - Prattville, AL

Prattville, AL
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Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • S
    Sydni B
    Sylacauga, AL
    Posted on October 25th, 2024 01:26 PM
    Thorough communication, quick and easy process
    Reply from Shelley Faulkner
    October 25th, 2024 01:55 PM
    I appreciate your kind words, Sydni! Thank you for rating the service 4.50 out of 5 Stars. It was a pleasure to assist you with your purchase loan at Guild Mortgage. Your feedback on our communication and process efficiency means a lot. I hope...
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  • C
    Cristoffer P
    Prattville, AL
    Posted on October 25th, 2024 12:58 PM
    Great communication and everyone was extremely friendly
    Reply from Shelley Faulkner
    October 25th, 2024 01:59 PM
    It was a pleasure to assist with your home purchase, Cris & Ashlee. I'm thrilled to hear that you appreciated our communication and found the team at Guild Mortgage to be friendly. Your positive feedback means a lot. If you need any further...
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  • K
    Katherine T
    Prattville, AL
    Posted on October 22nd, 2024 03:14 PM
    The way that Illiana cares for her clients is amazing. Her communication and dedication to them is wonderful, we are all great friends by the end of the transaction. She truly has their best interest as her focus.
    Reply from Hilda Illiana Byrd
    October 23rd, 2024 10:16 PM
    Thank you so much for your kind words, Katherine. It's truly a pleasure to know you felt well taken care of throughout your loan process. I aim to maintain a strong relationship with all my clients, as well as ensuring their best interests...
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  • C
    Christy B
    Posted on October 22nd, 2024 02:29 PM
    Guild Mortgage - Shelley Faulkner has received a review with 5 star rating from Christy B
    Reply from Owner
    October 25th, 2024 02:09 PM
    Thank you so much for your feedback, Christy! I'm thrilled to hear you had a positive experience with Guild Mortgage. Your rating of 5 stars means a lot to me. Please don't hesitate to reach out if you need anything else. - Shelley Faulkner
  • C
    Christy B
    Prattville, AL
    Posted on October 22nd, 2024 02:29 PM
    Shelley is always such a pleasure to work with and an expert in the mortgage industry with a wealth of knowledge about our market in guiding clients to the closing table!
    Reply from Shelley Faulkner
    October 25th, 2024 02:08 PM
    I'm absolutely thrilled to hear such positive feedback, Christy! It's always a joy to work with you, and your kind words mean a lot to me. I take pride in using my knowledge and expertise in the mortgage industry to guide all my clients through...
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  • R
    Rebecca M
    Pike Road, AL
    Posted on October 22nd, 2024 12:19 PM
    Great communication and easy closing!!
    Reply from Shelley Faulkner
    October 22nd, 2024 01:52 PM
    I'm thrilled to hear that you were satisfied with the communication and closing process, Rebecca! Your positive feedback means a lot. It was a pleasure working with you again! I'm here if you need anything else in the future. Trust that Guild...
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  • K
    Kristie P
    Prattville, AL
    Posted on October 21st, 2024 07:07 PM
    Shelley always provides excellent client services!
    Reply from Shelley Faulkner
    October 22nd, 2024 01:53 PM
    I'm delighted to hear that you're satisfied with the service provided, Kristie! Your positive feedback is truly appreciated. Providing excellent client service is always my goal at Guild Mortgage. It was a pleasure working with you as always!...
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  • T
    Tammitha P
    Prattville, AL
    Posted on October 21st, 2024 02:58 PM
    Love working with Shelley
    Reply from Shelley Faulkner
    October 22nd, 2024 01:54 PM
    I'm genuinely thrilled to hear that you loved working with me at Guild Mortgage, Tammitha. Your positive feedback and high rating of 4.87 out of 5 stars truly mean a lot. Thank you once again for your kind words, and I look forward to our continued...
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  • A
    Andrew J
    Posted on October 18th, 2024 09:09 PM
    Illiana and her team are very responsive and professional. Always quick to respond. They put their customers needs first and do what’s best for the customers
    Reply from Owner
    October 20th, 2024 12:02 AM
    Thank you so much, Andrew, for the positive review and the 5-star rating! It's always rewarding for us to know our clients are satisfied with our service. We're thrilled to hear you appreciated our prompt responses and customer-first approach...
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  • J
    Johnathan S
    Wetumpka, AL
    Posted on October 18th, 2024 04:38 PM
    All of the team members and my realtor were very friendly and helpful through the whole process. They were always responsive and always willing to help us in anyway they could.
    Reply from Shelley Faulkner
    October 22nd, 2024 01:55 PM
    Thank you for the fantastic review, Johnathan! I'm delighted to hear you found the team and your realtor to be friendly and responsive. At Guild Mortgage, we strive to provide our clients with the best possible service and it sounds like we...
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  • 661–670 of 1533
    About
    Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Specialities
    Financial Services

    Year Started

    2016

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1570020
    Disclaimer
    We are licensed to do business in the states of Alabama, Florida and Georgia.