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Guild Mortgage - Prattville, AL
Prattville, AL

Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
TERRIBLE ! Been in a house 2years been having issues since I was a year in half in nobody seems to kno how to help or can lead me too the right person that will ANSWER a phone call and actually get something done SUCH BS
I'm extremely satisfied with Shelley and her staff going through my loan process
Reply from Guild Mortgage - Shelley Faulkner
August 25th, 2025 08:10 PM
Thank you, Donald, for sharing your experience. I'm delighted to hear that you were satisfied with how the loan process went. It was a pleasure to work with you, and I appreciate the nod to the team effort. If there's ever anything more I can...
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This was my first time and not one time did you guys make me feel like I was in unfamiliar water look forward to working with you again in the future
Shelley kept things moving along on her end & even closed a week sooner than expected. That made for a very happy seller & listing agent!! Thanks, Shelley!
Reply from Guild Mortgage - Shelley Faulkner
August 25th, 2025 08:11 PM
I'm so glad to hear that everything moved along smoothly and even finished ahead of schedule, Rachel. Making the process efficient and satisfying for everyone involved is always my goal. I appreciate your kind words and am happy to have contributed...
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Everyone was very kind and the customer service was stellar! I would hire them again!
Reply from Kylee Hogan
August 29th, 2025 01:55 PM
I'm glad to hear that you had such a positive experience and found the service stellar, Vicky. It's great to know that the kindness and customer service made a lasting impression. If there's anything I can do for you in the future, please don't...
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Kylee made my experience seamless from the beginning until the end.
Reply from Guild Mortgage - Kylee Hogan
August 27th, 2025 01:29 PM
I'm pleased to hear that your experience with me was seamless, Sherrae. Ensuring a smooth process from start to finish is always my aim. If you ever have any questions or need assistance in the future, please feel free to contact me.
Illiana goes above and beyond for her buyers and her realtors! She is so pleasant to work with and her communication is excellent. It is always a wonderful experience working with her.
Reply from Guild Mortgage - Hilda Illiana Byrd
August 15th, 2025 06:16 PM
Katherine, thank you for your kind words. I'm really glad to hear that my efforts made a difference for you and the realtors involved. Clear communication and creating a positive experience are very important to me, so it's rewarding to know...
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The process of everything was very easy
Reply from Guild Mortgage - Kylee Hogan
August 20th, 2025 04:12 PM
I'm glad to hear that you found the process easy, Jamese. Making things straightforward and smooth for you is always my goal. If there's anything more I can assist you with, or if you have any questions in the future, please feel free to reach...
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Guild Mortgage - Shelley Faulkner has received a review with 5 star rating from Kenneth W
Reply from Owner
September 8th, 2025 01:25 PM
I'm grateful for the positive rating, Kenneth. Your support is truly appreciated. If you ever need further assistance, please feel free to reach out. Shelley
there was a strong "family" feeling throughout the entire expereince. I felt very comfortable and welcome. I loved the "vibe".
Reply from Guild Mortgage - Shelley Faulkner
August 19th, 2025 05:03 PM
I'm really touched by your words, Kenneth. Creating a family-like atmosphere where you feel comfortable and welcome is something I genuinely aim for. I'm thrilled to hear that the vibe resonated with you. Thank you for sharing your experience,...
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About
Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Specialities
Financial Services
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1570020
Disclaimer
We are licensed to do business in the states of Alabama, Florida and Georgia.