Guild Mortgage - Portland, ME

Portland, ME

4.92

(965)

Mortgage

Contact Info

(207) 775-6105

Portland, ME

https://branches.guildmortgage.com/me/portland/portland-116.html

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.92

(965)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Tracy is very professional, knowledgeable she always going above and beyond to provide the best advice and support.

Reply from Tracy DeMatteis

September 25th, 2024 06:08 PM

Thank you, Alina. Your trust means everything to me. Thank you for your repeat business.

Great experience from start to finish!

Reply from Tracy DeMatteis

September 25th, 2024 02:59 PM

Thank you, Matt! It was my pleasure. Congratulations on your new home.

Tracy DeMatteis made it happen

Reply from Tracy DeMatteis

September 17th, 2024 03:09 PM

Thank you, Rick! Always a great pleasure to find a solution for a repeat client.

Working with Matt has always been an amazing experience! I recently bought my first home last year with Matt, and went through a refinance this year with him as well. Matt made the process smooth both times and was always available if i had...

Reply from Matt Best

November 5th, 2024 07:39 PM

Hey Emily, Thank you for the glowing review and I'm absolutely thrilled to hear that you had such a positive experience refinancing your loan with me. It was great to work with you again this year after helping you buy your first home. I'm...

As stated, mostly on me for not shopping more aggressively. Nearer to closing, there was a lot of back and forth correspondence with Guild teammates other than Matt; we had to provide a lot of duplicate information, and some requests for information...

Reply from Guild Mortgage - Matt Best

March 13th, 2025 05:09 PM

Hey Daniel, I really appreciate your honest feedback and I'm sorry to hear about the frustration you experienced during the process. I strive to ensure that communication is seamless and clear, so it concerns me to learn about the typos and...

They are friendly and easy to deal with but if you accidentally miss one payment they will nail your credit score. They dropped mine by 100 points. Its horrible.

Matt was easy to work with, updated me on everything and went above and beyond to be sure I closed on time

Reply from Matt Best

September 8th, 2024 06:04 PM

I'm thrilled to hear about your positive experience, Pamela! I deeply value your feedback and it was a pleasure to assist you throughout your home purchasing process. Your satisfaction is my top priority, so it's great to know that the updates...

Matt is AMAZING! He is so communicative, responsive, and is always at least 5 steps ahead of any potential bump that may come up in the process.

Reply from Matt Best

August 29th, 2024 11:53 PM

I'm thrilled to hear such positive feedback, Katherine! It's my priority to stay on top of things and keep the lines of communication open to ensure a smooth process for your purchase. I'm glad to know that you felt supported and I'm here if...

Matt is fantastic and is always one step ahead of the game. Thank you so much for such a smooth sale.

Reply from Matt Best

August 25th, 2024 12:31 PM

I'm delighted to hear that you found the home purchasing process smooth, Victoria. Your positive feedback means a lot to me and inspires me to continue being proactive for all my clients. If you ever need any help in the future, don't hesitate...

Matt made the process easy for me. He outlined what to expect throughout the loan process and always offered to answer any questions that I had.

Reply from Matt Best

August 23rd, 2024 02:42 AM

I appreciate your high rating and positive feedback, Joel. I'm pleased to hear that you found the loan process easy and transparent. At Guild Mortgage, we always strive to keep our clients informed and comfortable throughout the process. Should...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2021

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS# 2188316

Disclaimer

We are licensed to do business in the states of Maine, Florida, Georgia, Massachusetts, North Carolina, New Hampshire, South Carolina, Virginia and Vermont. MA Mortgage Lender License #MC3274; MA Mortgage Broker License #MC3274; (www.nmlsconsumeraccess.org/);