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Guild Mortgage - Plano Legacy, TX

Plano, TX
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Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth an... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5:30 PM
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
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5 Star
97%
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2%
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Reviews from Web
  • S
    Shelby V
    Grapevine, TX
    Posted on March 9th, 2026 10:38 PM
    Melissa was great and extremely available by phone and text for any questions I had.
    Reply from Melissa Condensa
    March 20th, 2026 02:49 PM
    I'm glad to hear that I could be of help to you, Shelby. Being accessible for my clients is important to me, and I'm pleased that it made your experience smoother. If any more questions come up or if you need assistance in the future, I'm here...
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  • K
    KASH M
    Posted on March 6th, 2026 07:03 AM
    Melissa Condensa is the absolute BEST. She's very professional, informative, and what I admire most is her ethics of communication,,, SPLENDED!!! Whether your buying, selling, refinancing, etc. Melissa is the perfect individual to assist you....
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  • E
    Eric
    Posted on February 26th, 2026 02:32 PM
    Best mortgage company ever and Melissa and here team are the best there is!
  • E
    Eric G
    Fort Worth, TX
    Posted on February 26th, 2026 02:32 PM
    Melissa and her team made the whole process so transparent and simple. I can't imagine there is a better team in Texas and I'm beyond greatful that I got to work with Melissa. I'm absolutely recommending guild mortgage to any home buyers I...
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    Reply from Melissa Condensa
    March 9th, 2026 04:36 PM
    I'm truly grateful for your kind words, Eric. Making the process transparent and straightforward is always my priority, and it's rewarding to know you feel that way about your experience. I'm glad to have had the opportunity to work with you...
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  • J
    Jeffrey B
    Frisco, TX
    Posted on January 26th, 2026 09:43 PM
    Everything was wonderful working with Sherry and her company. Buying a first home is a nerveracking and stressful but sherry did a great job helping keep the process smooth and stress free along with helping make sure we got approved for the...
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    Reply from Guild Mortgage - Sherry Jackson
    January 26th, 2026 10:01 PM
    Jeff, thank you for the kind words. I was as happy as the two of you were when we received final loan approval. Meeting you and seeing your home was special to me. Your home is beautiful, enjoy and thank you again for taking the time to write...
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  • C
    Chris I
    Niceville, FL
    Posted on January 24th, 2026 02:42 PM
    Felt like I was doing a transaction with a loan officer that was brand new and I know she want so that makes to worse.
    Reply from Guild Mortgage - Melissa Condensa
    January 24th, 2026 06:47 PM
    I’m sorry this transaction felt frustrating. While the process may have seemed more complex than expected, the challenges were specific to VA property insurance requirements that were not initially met for a home being sold to a Veteran. These...
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  • A
    Amy S
    Frisco, TX
    Posted on January 22nd, 2026 04:28 PM
    Melissa went above and beyond to take as much of the burden of the loan process off of us, and her communication was excellent.
    Reply from Melissa Condensa
    February 2nd, 2026 07:54 PM
    It's really rewarding to hear your kind words, Amy. I always aim to make the loan process as smooth and stress-free as possible for my clients, so I'm glad I could lighten the load for you. If you ever have more questions or need further assistance,...
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  • S
    Steven S
    Frisco, TX
    Posted on January 21st, 2026 08:20 PM
    Melissa is nothing short of exceptional. From start to finish, she was knowledgeable, responsive, and relentlessly committed to making the entire loan process smooth and stress-free. Her attention to detail, proactive communication, and ability...
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    Reply from Melissa Condensa
    February 2nd, 2026 10:22 PM
    Thank you, Steven, for your thoughtful review. I truly appreciate your kind words about my approach to the loan process. It's important to me that my clients feel informed and supported throughout, and I'm pleased that this was your experience....
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  • E
    Eric S
    Red Oak, TX
    Posted on January 20th, 2026 09:34 PM
    Everyone that I worked with is very knowledgable and eager to help. They kept us updated every step of the way. The whole process was smooth and was completed quickly.
    Reply from Melissa Condensa
    January 30th, 2026 09:34 PM
    Eric, I'm pleased you found everyone knowledgeable and helpful throughout the process. It's great to hear that everything went smoothly and efficiently for you. If there's anything further you need, feel free to reach out to me.
  • B
    Byron H
    Red Oak, TX
    Posted on January 20th, 2026 09:01 PM
    Communication. Everyone on the team communicates and will answer their phones and respond to emails.
    Reply from Melissa Condensa
    January 30th, 2026 09:02 PM
    Byron, I'm glad that the communication from my team stood out to you. I'm committed to ensuring everyone is accessible and responsive, and it's rewarding to know that this was your experience. If there's anything else I can help with, please...
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    About
    Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Specialities
    Financial Services

    Year Started

    2016

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 1505745
    Disclaimer
    We are licensed to do business in the states of Texas, Arkansas, California, Florida, Georgia, Kansas and Oklahoma. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;