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Guild Mortgage - North Dallas, TX
Dallas, TX
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find your mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and t... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5:30 PM
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
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Reviews from Web
There was no proactive communication with me during the transaction. NONE. All the communications was initiated by me. We closed on time. That was great, but my lenders are proactive when my buyers put in an offer and throughout the process...
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Reply from Robert Nunez
April 27th, 2026 02:40 PM
We are sorry that you had this experience and thank you for sharing this concern. We've taken note of your feedback and are committed to resolving this matter promptly. Our team will contact you soon to address this. Your satisfaction is important...
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Robert was great and took awesome care of my client!
Reply from Robert Nunez
April 27th, 2026 04:46 PM
Thank you for your kind words, Devon. I'm pleased to hear that your client was well taken care of. If there's anything else I can do to assist, please don't hesitate to reach out.
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Guild Mortgage - North Dallas
Guild Mortgage made an ACH error that caused my account to go negative and restricted access to my funds for several days. While they admitted it was their mistake, they refused to offer any goodwill compensation for the inconvenience.Disappointing...
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There was almost no communication between the two of us unless I reached out to the team. Nothing was updated on my portal so I wasn't able to see where my process was , I had to find out closing dates from outside people.
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Reply from Robert Nunez
April 14th, 2026 02:37 PM
I’m sorry to hear about your experience and we’re committed to making things right. We want you to know that it's important for us to deliver excellent service, and we take your review seriously. Our dedicated team will be reaching out to you...
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Everyone was sooooo helpful and worked to get this closed quickly
Reply from Robert Nunez
April 6th, 2026 04:56 PM
I'm glad to hear that you found everyone helpful and that we were able to close quickly for you, Shalisa. If there's anything else you need, feel free to reach out.
Robert is a top notch loan advisor. Being in this profession we see all types of LO’s. Robert and his team are different. You can tell from the first conversation that they CARE about your needs. Highly recommend!
I have nothing but positive things to say about the whole team I dealt with. I visited a house and fell in love with it. In less than 30 days, I am officially closed and a homeowner. That turn around time is unheard of. So thankful and grateful...
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It wasn’t an easy process overall for getting a mortgage, there is a lot of steps. But they worked with me and did everything to make it as simple as possible. We hit the deadlines and made it happen in the end.
GUILD MORGAGE WAS QUICK ON RESPONSES. THEY EXPLAINED EXACTLY WHAT YOU NEED. VERY NICE STAFF THE TURN AROUND WAS GREAT.
Reply from Robert Nunez
March 30th, 2026 02:11 PM
Thank you for sharing your experience, Tonya. I'm glad to hear that our quick responses and clear communication were helpful to you. It's great to know that the turnaround met your expectations. If there's anything else I can assist with, please...
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(Translated by Google) I am so grateful to Guild Mortgage for their excellent work, especially with Robert Nunez and his team. They were able to turn a "no" into an achievement that my family and I had considered impossible. Robert Nunez and...
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find your mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Specialities
Financial Services
Year Started
2020
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2009810
Disclaimer
We are licensed to do business in the states of Texas, Arkansas and Oklahoma.