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Guild Mortgage - North Charlotte, Cornelius, NC

Cornelius, NC
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Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • N
    Nelson F
    Mooresville, NC
    Posted on October 17th, 2024 06:25 PM
    Excellent customer service, answered all my questions with expertise. Made home shopping a stress free experience.
    Reply from Christian Mcarthur
    November 19th, 2024 07:00 PM
    I'm really pleased to know that you had a stress-free home shopping experience with us, Nelson. Ensuring clear communication and providing expert guidance are key aspects of the service we strive to offer at CrossCountry Mortgage, LLC. Thank...
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  • M
    Mary S
    Charlotte, NC
    Posted on October 17th, 2024 04:12 PM
    Really enjoyed talking to Matt. He gave personal attention and was responsive to anything I needed. Would use him again!
    Reply from Matthew Doyle
    October 21st, 2024 03:11 PM
    I'm absolutely delighted to hear about your positive experience, Mary. Your kind words truly made my day! I'm glad I could make the process smooth for you. Please don't hesitate to reach out if you need any further assistance. Looking forward...
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  • B
    Barry T
    Bluffton, SC
    Posted on October 15th, 2024 12:13 PM
    I had to catch a few mistakes on the paperwork. However it was fixed and they were very apologetic about it and all ended well.
    Reply from Matthew Doyle
    November 9th, 2024 04:29 PM
    I appreciate your feedback, Barry. It's critical for us at Guild Mortgage to learn from our customers' experiences. I'm glad to hear that despite a few hiccups, you were satisfied with how we handled your refinance. Mistakes do happen, but...
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  • R
    Ryan C
    Mooresville, NC
    Posted on October 11th, 2024 01:12 PM
    Looked out for my best interest, knowledgeable and worked diligently thru the Hurricane Helene to make sure I closed on time and without trouble
    Reply from Matthew Doyle
    October 21st, 2024 01:16 PM
    I'm really pleased to hear that you had such a positive experience, Ryan. It was my pleasure to assist you through the process, even amidst the challenges brought about by Hurricane Helene. Your satisfaction is always my highest priority, and...
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  • G
    Garrett M
    Charlotte, NC
    Posted on October 9th, 2024 02:40 PM
    Matt is a great loan officer and very informative about the loan process. My wife and I were not experienced in homebuying, so he laid out all the facts and communicated with us the entire way through. Would recommend Matt and Guild mortgage...
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    Reply from Matthew Doyle
    October 19th, 2024 02:42 PM
    Thrilled to hear about your positive experience with me and Guild Mortgage, Garrett. I always strive to provide the best service and help make the home buying process easy for first-time buyers like yourself. I'm glad you felt well-informed...
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  • R
    Ryan G
    Mount Holly, NC
    Posted on August 27th, 2024 01:16 PM
    Always available! Matt is my “GO TO”!!!
    Reply from Matthew Doyle
    August 27th, 2024 02:59 PM
    Thank you, Ryan! It's been a pleasure working with you and cannot wait to help on future purchases as well!
  • J
    Jason M
    Kannapolis, NC
    Posted on August 26th, 2024 05:51 PM
    Better communication
    Reply from Matthew Doyle
    August 27th, 2024 02:49 PM
    Hi Jason, I regret to hear that your experience with us at Guild Mortgage did not meet your expectations, particularly concerning communication. I understand the importance of clear and timely correspondence, especially when it involves something...
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  • S
    Skipparena M
    Mount Holly, NC
    Posted on August 26th, 2024 04:58 PM
    Matt & Camren were great to work with. Matt switched us quicklt from FHA to Conventional loan when the seller would not accept the FHA.
    Reply from Matthew Doyle
    August 27th, 2024 02:50 PM
    I'm delighted to hear you had a positive experience with us, Skipparena. It was my pleasure to assist you in on your loan and ensure your purchase process went smoothly. Your satisfaction is our top priority at Guild Mortgage. I look forward...
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  • J
    Joyce W
    Maiden, NC
    Posted on August 20th, 2024 01:11 PM
    Lack of communication with buyer agent
    Reply from Matthew Doyle
    November 9th, 2024 04:30 PM
    Thank you for your feedback, Joyce. I appreciate the high rating despite the communication issues you experienced. I'm continuously striving to improve my services, and I understand the crucial role of communication in the loan purchase process....
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  • R
    Reilley S
    Posted on August 12th, 2024 10:27 PM
    Guild Mortgage - Matt Doyle has received a review with 5 star rating from Reilley S
    Reply from Owner
    November 9th, 2024 04:30 PM
    I'm thrilled to hear that you had a 5-star experience with me at Guild Mortgage. Your satisfaction is my top priority, and I'm delighted to know that I was able to meet your expectations. Looking forward to assisting you again, Reilley. Thanks...
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    About
    Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Specialities
    Financial Services

    Year Started

    2014

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1180472
    Disclaimer
    We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Kentucky, Louisiana, South Carolina, Tennessee and Virginia. (www.nmlsconsumeraccess.org/);