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Guild Mortgage - Middletown, DE
Middletown, DE
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
I was told no payment would be deducted for Dec and by chance checked my account and saw the deduction. A letter said I needed 10 days notice to stop but didn't receive until after closing. When I called customer service they said payment went...
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Reply from Guild Mortgage - Carol Smith
December 3rd, 2025 07:37 PM
I’m sorry that happened Christel. Now we know and it won’t happen again.
Eric was ahead of the process every step of the way. His knowledge and experience were evident riguy from the start. I'd strongly recommend him to anyone that is looking for a mortgage broker they can trust.
Reply from Eric Walters
December 15th, 2025 09:44 PM
Thank you for your kind words, Tim. I'm glad to know that my approach and experience met your expectations. Building trust with clients is a priority, and I'm grateful for your recommendation. If you ever need further assistance or have any...
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Kept us informed, very efficient and friendly
Reply from Carol Smith
December 15th, 2025 04:55 PM
I'm glad to hear that you found the process efficient and appreciated the communication, William. Keeping you informed and ensuring a friendly experience throughout is a priority for me. If there's anything more I can do for you, just let me...
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The whole process was done quickly, we had a quick closing and all was done in time for settlement.
Reply from Eric Walters
December 12th, 2025 06:49 PM
I appreciate your feedback, Michelle. I'm glad to hear that the process was efficient and that everything was completed in time for your closing. If you have any further questions or need assistance in the future, I'm here to help.
I have done many of my own loans with Carol and she always amazes me at how good she is at her job.
Carol is great to work with. She has never let me down in 30 years of working together.
Reply from Carol Smith
December 8th, 2025 02:19 PM
Knowing that you find our work together consistently dependable over the past 30 years is truly significant to me, Myra. Your trust and ongoing collaboration mean a lot. If there's anything you need or if you have any questions moving forward,...
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Guild Mortgage - Melissa Swallick has received a review with 5 star rating from Tomeeka H
Melissa has been great thru this while process and it hasn't been the easiest she fought thru every hurdle which is appreciated and more..I would recommend this company to anyone looking to buy a home.
Reply from Melissa Swallick
December 4th, 2025 10:00 PM
I appreciate your kind words, Tomeeka. It's important to me that I was able to help navigate you through the challenges of the process. Your recommendation means a lot, and if you ever need further assistance or have questions in the future,...
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Guild staff were highly professional and handled the complexity effectively.
Reply from Eric Walters
December 4th, 2025 07:22 PM
I'm grateful for your feedback. It's reassuring to hear that you found the Guild Mortgage team professional in managing the complexities involved. If there's anything else I can assist you with, please feel free to reach out at any time.
Everything was made very simple for me to understand as a first time home buyer. All documents, emails, and communication was efficient and you were very helpful the whole time!
Reply from Carol Smith
December 2nd, 2025 02:07 PM
I appreciate your kind words, Rachel. I'm pleased to know that you found the process straightforward and comprehensive. Ensuring everything is clear and efficient, especially for first-time home buyers, is very important to me. If you have...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2021
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2168559
Disclaimer
We are licensed to do business in the states of Delaware, Florida, Maryland, New Jersey, Pennsylvania and Virginia. Licensed by the N.J. Department of Banking and Insurance; (www.nmlsconsumeraccess.org/);