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Guild Mortgage - Madison, MS
Madison, MS
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
The communication was very poor. The process was fine, but I do feel as though we weren't a priority for the team at Guild. I feel like it probably had something to do with our age since we're young. The underwriters were very fixated on little...
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Reply from Russ Ogburn
September 29th, 2026 08:22 PM
Mary, we're sorry to hear about the challenges you faced during your experience with Guild Mortgage. It's concerning to know that communication fell short and that there were issues with the documentation process. We appreciate you recognizing...
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Guild Mortgage - Russ Ogburn has received a review with 5 star rating from Harper R
Reply from Owner
September 29th, 2026 08:24 PM
Thank you, Harper, for the perfect rating! We're glad to know that your experience with Guild Mortgage and Russ Ogburn was positive.
We closed on time.
Reply from Russ Ogburn
September 28th, 2026 06:12 PM
We're glad to hear that the closing went smoothly, Jason. Ensuring timely closings is a priority for Russ Ogburn and the team at Guild Mortgage.
Ed is an amazing loan officer and person, he made us feel like we were worjing with a friend instead of a stranger and walked us through the entire process!
Reply from Guild Mortgage - Edwin Diez
September 24th, 2026 07:40 PM
I'm glad to hear that you felt comfortable and supported throughout the process, Stephen. It's always my goal to make the experience at Guild Mortgage feel personal and friendly. Thank you for your kind words!
I can’t say enough good things about Russell Hood and the experience we had working with him. From the very beginning, Russell was extremely helpful, professional, knowledgeable, and genuinely cared about making sure we felt comfortable throughout...
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Guild Mortgage - Madison
Jared is always great to work with. He is a knowledgeable and professional mortgage lender who communicates well throughout the entire process. He is responsive, helpful, and does a great job keeping everyone informed. I would definitely recommend...
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Reply from Russ Ogburn
September 28th, 2026 06:14 PM
We're glad to hear that you had such a positive experience working with Jared, Daniel. It's wonderful to know that his knowledge and professionalism made the process smooth for you. Thank you for your kind words and recommendation.
Russ always answers any questions and answers his phone on the first call! He is the best!!
Reply from Russ Ogburn
September 22nd, 2026 04:28 PM
It's great to hear that Russ consistently provides prompt and reliable communication, Teresa. At Guild Mortgage, we're pleased to know that his dedication makes such a positive impact on your experience.
Russ and and his assistant went above and beyond to help us with this process . we wil recommend to everyone
Reply from Russ Ogburn
September 20th, 2026 09:54 PM
Jeffrey, we're pleased to hear that Russ and his assistant provided strong service during your process with Guild Mortgage. Your recommendation means a lot to us, and we're grateful for your support.
Jared was helpful the whole way.
Reply from Guild Mortgage - Jared Ogburn
September 21st, 2026 07:11 PM
Adam, I'm glad to hear that you found my assistance helpful throughout the process. It’s important to me that your experience with Guild Mortgage is positive and supportive.
Professional, knowledgeable, patient, thorough and dedicated. Russ Ogburn and his team always replied in less that 24 hours.
Reply from Owner
September 28th, 2026 06:13 PM
Kerry, we're glad to hear that you found Russ Ogburn and his team at Guild Mortgage to be professional and responsive. It's great to know that their dedication and timely communication made a positive impact on your experience.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2023
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 2554222
Disclaimer
We are licensed to do business in the states of Mississippi, Alabama, Illinois, Louisiana, Tennessee and Texas. Licensed by the Mississippi Department of Banking and Consumer Finance; (www.nmlsconsumeraccess.org/);