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Guild Mortgage - Lakeway, Austin, TX

Austin, TX
Company Logo
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • D
    David
    Posted on January 9th, 2026 12:30 AM
    Very professional Great communication If I could give 10 starts out of 5 I would
    Reply from Owner
    January 26th, 2026 04:05 PM
    I'm grateful for your generous feedback, David. I'm pleased to know that my communication and professionalism left such a positive impression. Thank you for your support, and if you ever need assistance in the future, I’m here to help.
  • D
    David O
    Mount Pulaski, IL
    Posted on January 9th, 2026 12:29 AM
    Great communication very professional great customer always answers any questions I had
    Reply from Guild Mortgage - Brian Cisna
    January 9th, 2026 12:56 AM
    I appreciate your feedback, David. I'm glad you found my communication and professionalism helpful during the process. It's important to me to be available and answer any questions you might have. Feel free to reach out if there's anything...
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  • S
    Samantha R
    Posted on January 8th, 2026 04:57 PM
    My husband and I had a positive experience with with Brian and all other associates involved with obtaining a refinance of our home loan. Brian’s and other associates responded promptly and the entire process was easy and streamlined. Much...
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    Reply from Guild Mortgage - Brian Smith
    January 8th, 2026 05:20 PM
    I'm pleased to hear that your refinance process was smooth and efficient. It’s important to me that communication is clear and timely, so I'm glad to know the team and I could meet your expectations. If you have any further questions or need...
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  • J
    Jarrett G
    Posted on December 26th, 2025 09:25 PM
    They are Thee best and they make you feel comfortable and they also work super hard to get you the best for your dollar 💯
    Reply from Owner
    January 9th, 2026 12:57 AM
    I appreciate your positive feedback and am pleased to know you felt comfortable throughout the process. Working hard to provide good value is always my goal. Don't hesitate to reach out if you have any future needs or questions.
  • J
    Jarrett G
    Springfield, IL
    Posted on December 26th, 2025 09:23 PM
    Brian and His team is Thee best... They did everything they could possibly do and even went beyond for Us and Our Family. Words can't even express how much Brian and Jessica means to Me. Because of this Special Group of people putting in Hard...
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    Reply from Guild Mortgage - Brian Cisna
    December 26th, 2025 10:04 PM
    It's fantastic to see your excitement about becoming a homeowner, Jarrett. I'm glad that Jessica and I could play a part in such an important milestone for you and your family. Supporting you throughout this journey has been incredibly rewarding....
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  • J
    Jarrod W
    Austin, TX
    Posted on December 25th, 2025 07:26 AM
    Brian Cisna was extremely responsive and helpful! I greatly appreciated his help in understanding the process and keeping me updated. He went above and beyond by helping me find an insurance provider on short notice when my original provider...
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    Reply from Brian Cisna
    December 26th, 2025 10:05 PM
    I truly appreciate your kind words. It was my pleasure to assist you and ensure the process was as smooth as possible, especially in finding an insurance provider when you needed it most. Thank you for recommending my services, and I'm here...
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  • D
    Dee T
    Austin, TX
    Posted on December 24th, 2025 02:03 PM
    Excellent customer service! This was my first loan with Brian and he didn't let me down. Everything went smoothly. I appreciate his constant communication as the loan went through the approval and funding process. He will definitely get more...
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    Reply from Guild Mortgage - Brian Cisna
    December 24th, 2025 02:25 PM
    I'm glad to hear that your first loan experience with me was positive and smooth. Effective communication is key, and I’m pleased it met your expectations during the approval and funding process. Thank you for considering me for future referrals;...
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  • N
    Nicole L
    Posted on December 23rd, 2025 02:36 AM
    Guild Mortgage - Brian Cisna has received a review with 5 star rating from Nicole L
    Reply from Owner
    December 24th, 2025 02:28 PM
    I appreciate your 5-star rating, Nicole. Your support means a lot, and I'm here if you ever need assistance. Thank you!
  • N
    Nicole L
    Springfield, IL
    Posted on December 23rd, 2025 02:35 AM
    Brian made the experience as smooth as possible and communicated everything I needed to know effectively. He was kind and knowledgeable and was just a breath of fresh air to speak to each time.
    Reply from Guild Mortgage - Brian Cisna
    December 24th, 2025 02:26 PM
    I'm pleased to hear that your experience was smooth and informative. It was important to me to ensure that you felt comfortable and well-informed throughout the process. Your words about our interactions are truly appreciated. If you ever have...
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  • M
    Mary C
    Posted on December 19th, 2025 11:09 PM
    Guild Mortgage - Brian Cisna has received a review with 5 star rating from Mary C
    Reply from Owner
    January 9th, 2026 12:58 AM
    Mary, I appreciate your 5-star rating. Thank you for choosing Guild Mortgage. I am always available to answer any questions you may have.
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    About
    Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Specialities
    Financial Services

    Year Started

    2021

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 2100581
    Disclaimer
    We are licensed to do business in the states of Texas, California, Iowa, Illinois, Kansas and Missouri. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; (www.nmlsconsumeraccess.org/);